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Ws Professional

Ws Professional

Showing results for publisher "ws professional"

23 results found
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1.
Designing Complaint Handling and Service Recovery Strategies
Designing Complaint Handling and Service Recovery Strategies
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
13 Oct 2017
Language:
English
Out of Stock
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2.
Building a World Class Service Organization (Assessment Tool)
Building a World Class Service Organization (Assessment Tool)
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
31 Oct 2017
Language:
English
Out of Stock
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3.
Balancing Capacity and Demand in Service Operations
Balancing Capacity and Demand in Service Operations
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
15 Sep 2017
Language:
English
Out of Stock
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4.
Crafting the Service Environment
Crafting the Service Environment
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
25 Sep 2017
Language:
English
Out of Stock
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5.
Understanding Service Consumers
Understanding Service Consumers
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹415
Binding:
Digital (delivered electronically)
Release:
15 Aug 2017
Language:
English
Out of Stock
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6.
Positioning Services in Competitive Markets
Positioning Services in Competitive Markets
By: Jochen Wirtz, Kristian P Evans
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
15 Aug 2017
Language:
English
Out of Stock
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7.
Developing Service Products and Brands
Developing Service Products and Brands
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
18 Aug 2017
Language:
English
Out of Stock
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8.
Service Marketing Communications
Service Marketing Communications
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
04 Sep 2017
Language:
English
Out of Stock
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9.
Designing Customer Service Processes
Designing Customer Service Processes
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
30 Aug 2017
Language:
English
Out of Stock
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10.
Managing People for Service Advantage
Managing People for Service Advantage
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
15 Sep 2017
Language:
English
Out of Stock
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11.
Managing Customer Relationships and Building Loyalty
Managing Customer Relationships and Building Loyalty
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
28 Sep 2017
Language:
English
Out of Stock
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12.
Service Quality and Productivity Management
Service Quality and Productivity Management
By: Jochen Wirtz
Publisher: Ws Professional
No Review Yet
₹496
Binding:
Digital (delivered electronically)
Release:
20 Oct 2017
Language:
English
Out of Stock
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13.
Lim Chong Yah
Lim Chong Yah
By: Chong Yah Lim
Publisher: Ws Professional
No Review Yet
₹2,373
Binding:
Digital (delivered electronically)
Release:
18 Jan 2017
Language:
English
Out of Stock
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14.
Tommy Koh
Tommy Koh
By: Lay Hwee Yeo, Peggy Kek Chang
Publisher: Ws Professional
No Review Yet
₹2,544
Binding:
Digital (delivered electronically)
Release:
19 Oct 2017
Language:
English
Out of Stock
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15.
Cities of Love
Cities of Love
By: Valerie Ang, Lee Siang Tai
Publisher: Ws Professional
No Review Yet
₹2,969
Binding:
Digital (delivered electronically)
Release:
29 Aug 2016
Language:
English
Out of Stock
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16.
Good Intentions Are Not Enough
Good Intentions Are Not Enough
By: Boon Peng Robin Low
Publisher: Ws Professional
No Review Yet
₹2,118
Binding:
Digital (delivered electronically)
Release:
18 Oct 2016
Language:
English
Out of Stock
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17.
Saving Ourselves
Saving Ourselves
By: Yacine Belhaj-Bouabdallah
Publisher: Ws Professional
No Review Yet
₹2,628
Binding:
Digital (delivered electronically)
Release:
09 Mar 2017
Language:
English
Out of Stock
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18.
3-In-1
3-In-1
By: J J Woo
Publisher: Ws Professional
No Review Yet
₹6,033
Binding:
Digital (delivered electronically)
Release:
21 Jun 2017
Language:
English
Out of Stock
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19.
Silver Shades of Grey
Silver Shades of Grey
By: Kanwaljit Soin
Publisher: Ws Professional
No Review Yet
₹1,947
Binding:
Digital (delivered electronically)
Release:
12 Mar 2018
Language:
English
Out of Stock
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20.
Unleashing the Greatness in You
Unleashing the Greatness in You
By: John Ng
Publisher: Ws Professional
No Review Yet
₹2,118
Binding:
Digital (delivered electronically)
Release:
04 Aug 2017
Language:
English
Out of Stock
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