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Wissensmanagement in der Consultingbranche. Ein Konzeptentwurf zur Installation von Knowledge Management Systemen bei Beratungsunternehmen

Wissensmanagement in der Consultingbranche. Ein Konzeptentwurf zur Installation von Knowledge Management Systemen bei Beratungsunternehmen

          
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About the Book

Studienarbeit aus dem Jahr 1998 im Fachbereich BWL - Offline-Marketing und Online-Marketing, Note: 1,0, Technische Universität Carolo-Wilhelmina zu Braunschweig, Sprache: Deutsch, Abstract: Es sind heute eine Vielzahl von Knowledge Management Systemen auf dem freien Markt erhältlich. Man ist fast geneigt zu glauben, es bestünde die Möglichkeit als Unternehmensleitung eine solche Standardsoftware zu installieren und schon gehts los mit der "Vernetzung der Wissensträger". Weit gefehlt, ein Großteil der mit Begeisterung begonnenen Projekte zur unternehmensweiten Installierung eines übergreifenden Wissensmanagement-Systems konnten sich in der realen Betriebspraxis nicht bewähren. Sicherlich, technisch waren auch diese Systeme meist vorbildlich. Dennoch wurde das System von den Mitarbeitern nicht angenommen. Die Folge ist, die Anwender schimpfen auf die "theoretischen" Softwareentwickler und diese auf die "inkonsequenten" Anwender. Woran liegt diese enorme Diskrepanz zwischen den beeindruckenden theoretischen Potenzialen des Wissensmanagements und der häufig erfolglosen Anwendung in der Praxis? Um zu klären, ob Wissensmanagement nur ein theoretisches Modell oder doch ein praxistaugliches Konzept ist, ist diese Arbeit von den täglichen realen Umständen einer Unternehmensberatung in Norddeutschland ausgegangen. Das konzipierte Wissensmanagementsytem sollte sich an die in Interwiews erfragten tatsächlichen Arbeitsweisen der Berater und deren alltägliche Bedürfnisse nach Informationen und Wissen anpassen. Es stellten sich für diese Arbeit zwei Kernfragen heraus: 1. Wie sollte die Benutzeroberfläche eines Wissensmanagementsystems für eine Unternehmensberatung strukturiert sein, damit es auch tatsächlich angenommen wird von den Beratern? 2. Wie kann die Unternehmensführung durch Rahmenbedingungen den tatsächlichen Gebrauch des Systems fördern?


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Product Details
  • ISBN-13: 9783638717649
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Height: 210 mm
  • No of Pages: 158
  • Series Title: German
  • Weight: 213 gr
  • ISBN-10: 363871764X
  • Publisher Date: 08 Aug 2007
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 9 mm
  • Width: 148 mm


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Wissensmanagement in der Consultingbranche. Ein Konzeptentwurf zur Installation von Knowledge Management Systemen bei Beratungsunternehmen
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