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Wirtschaftlicher Nutzen von Zertifizierungen nach DIN EN ISO 9000 ff. in KMU

Wirtschaftlicher Nutzen von Zertifizierungen nach DIN EN ISO 9000 ff. in KMU

          
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About the Book

Inhaltsangabe: Gang der Untersuchung: Zu Beginn steht die kurze Auseinandersetzung mit der Relevanz des Themas Zertifizierung. Dazu wird das Ziel der Arbeit definiert. Es soll herausgefunden werden, ob die DIN EN ISO 9000-Normen für kleine und mittelständische Unternehmen tatsächlich ein sinnvolles Mittel zur Erhaltung und Steigerung der Wertschöpfung sowie der Wettbewerbsfähigkeit darstellen. Im zweiten Teil folgt das Thema KMU. Es beschäftigt sich zunächst mit ihrer Lage und Bedeutung im Wirtschaftssystem, um später auf die spezifischen Merkmale und Abgrenzungsmöglichkeiten einzugehen. Nachdem dadurch ein Verständnis für KMU entwickelt und der Untersuchungsbereich abgegrenzt wurden, setzt sich der dritte Teil mit den DIN EN ISO 9000-Normen (alt/neu) auseinander. Darin folgen dem kurzen historischen Abriss die wesentlichen Veränderungen und Inhalte einschließlich der Begriffsklärungen und eine Auseinandersetzung mit dem Qualitätsmanagement. Auf dieser Basis werden im vierten Teil Gründe für die Zertifizierung angesprochen, um dann auf den Nutzen der Normen für KMU einzugehen. Danach wird im fünften Teil der mögliche Nutzen der Zertifizierung an Hand einer eigenen kleinen Studie unter Rechtsanwalts- und Steuerberaterkanzleien aus Deutschland erforscht, belegt und mit anderen Studien verglichen. Der anschließende Teil sechs enthält eine kritische Betrachtung der 9000-Normenreihe und zeigt Entwicklungsmöglichkeiten bzw. vergleichbare Ansätze wie TQM und Benchmarking auf. Im abschließenden siebten Teil findet sich ein Fazit zu den Aussagen. Inhaltsverzeichnis: Inhaltsverzeichnis: AbbildungsverzeichnisIII AbkürzungsverzeichnisV 1.Einleitung1 1.1Relevanz des Themas1 1.2Ziel2 1.3Aufbau der Arbeit3 2.Abgrenzung und Charakterisierung von kleinen und mittleren Unternehmen (KMU)4 2.1Allgemeine wirtschaftliche Lage der KMU4 2.2Situation von KMU in Deutschland5 2.3Klassifizierung und Abgrenzungsmöglichkeiten6 2.4Merkmale von KMU9 3.Die DIN EN ISO 9000 Norm


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Product Details
  • ISBN-13: 9783838682327
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 6 mm
  • Width: 148 mm
  • ISBN-10: 3838682327
  • Publisher Date: 26 Aug 2004
  • Height: 210 mm
  • No of Pages: 96
  • Series Title: German
  • Weight: 136 gr


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