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Wirtschaftliche Betrachtung des Aufbaus von Shared Service Centern im IT-Bereich. Die Verlagerung von IT-Diensten in Shared Service Center

Wirtschaftliche Betrachtung des Aufbaus von Shared Service Centern im IT-Bereich. Die Verlagerung von IT-Diensten in Shared Service Center

          
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About the Book

Diplomarbeit aus dem Jahr 2006 im Fachbereich BWL - Allgemeines, Note: 1,7, DIPLOMA Fachhochschule Nordhessen; Abt. Kassel, Sprache: Deutsch, Abstract: Der zunehmende Wettbewerbsdruck und enorm gestiegene Anforderungen im Hinblick auf Flexibilität, Reaktionsschnelligkeit, Qualität und Kundenorientierung sowie die Notwendigkeit der wettbewerbsfähigen Präsenz auf internationalen Märkten bedingen einen reibungslos funktionierenden Einsatz von Informationstechnologie (IT) und Informationssystemen. Der Markt für IT-Beratung und IT-Dienstleistungen in Deutschland ist ein Milliarden-Euro-Markt. Unternehmen sind sehr stark von ihrer IT abhängig. Fast alle Geschäftsprozesse in den Unternehmen werden heute von der IT gesteuert, beeinflusst oder überwacht. In den letzten Jahren hat sich der Markt für IT-Beratung und Systemintegration jedoch enorm gewandelt: Aus einem Anbietermarkt wurde ein Käufermarkt. Durch Globalisierung getrieben wurden auch die IT-Anforderungen von Konzernen immer internationaler. Um diesen Anforderungen gerecht zu werden, werden Einsparungs- und Verbesserungspotenziale im IT-Bereich notwendig. Nachdem alle firmeninternen strukturellen Verbesserungen ausgeschöpft sind, könnte das Outsourcing von Geschäftsprozessen eine Möglichkeit sein, Kosten zu reduzieren. Im Sinne eines effektiven Kosten-/ Nutzen-Verhältnisses ist zu klären, ob Prozesse einzeln oder gemeinsam ausgegliedert werden sollten, dadurch könnten Prozesskosten eingespart und Qualität gesteigert werden. Hier besteht z. B. die Möglichkeit Shared Service Center einzurichten. Shared Service Center gehören seit einigen Jahren zu den wichtigsten Modellen, um insbesondere die Service-Prozesse im Finanz-, Personal- und IT-Bereich effizienter und damit kostengünstiger zu gestalten. Großkonzerne wie Siemens und Lufthansa haben bereits erfolgreich Shared Services weltweit implementiert. Auch der gehobene Mittelstand zeigt großes Interesse am Einsatz von Shared Services, allerdings eignet sich die


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Product Details
  • ISBN-13: 9783638727280
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 5 mm
  • Width: 148 mm
  • ISBN-10: 3638727289
  • Publisher Date: 09 Aug 2007
  • Height: 210 mm
  • No of Pages: 84
  • Series Title: German
  • Weight: 122 gr


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Wirtschaftliche Betrachtung des Aufbaus von Shared Service Centern im IT-Bereich. Die Verlagerung von IT-Diensten in Shared Service Center
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Wirtschaftliche Betrachtung des Aufbaus von Shared Service Centern im IT-Bereich. Die Verlagerung von IT-Diensten in Shared Service Center
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