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Web-Controlling: Messung des E-Business-Erfolges

Web-Controlling: Messung des E-Business-Erfolges

          
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About the Book

Inhaltsangabe: Einleitung: Das Web-Controlling ist ein noch sehr unerforschtes, junges Gebiet, was man schwer fassen kann. Gerade durch die Suche nach Literatur hat sich diese stark verdeutlicht. Da das Objekt des Controllings, das E-Business, eine Weiterentwicklung des Internets und, basierend auf dieser Technik, auch diesen innovativen Charakter besitzt, stellt sich auch im Bereich des Controllings von E-Business dieser Neuheitscharakter ein. Dieses führt jedoch dazu, dass viele Unternehmen, besonders in der Managementebene, verunsichert von dieser „neuen Technik" sind. Die Angst ist begründet, da die Entwicklung ganz klar zeigt, dass E-Business ein sehr wichtiger Wettbewerbsfaktor sein wird und dieser darum beherrscht werden sollte. Ein Instrumentarium, das die Zukunftsfähigkeit eines Unternehmens sichert, darf kein abstraktes Gebilde für die Führung darstellen, sondern sollte nicht nur überblickt sondern durchblickt werden. Die Anforderung an das Controlling besteht in erster Linie darin, dem Management einen Durchblick durch die Materie E-Business und deren Erfolgsfaktoren und Erfolgspotential zu gewähren, damit diese mit dieser Materie in einer sicheren Form umgehen und arbeiten können, um es effektiv und effizient für die Unternehmensziele einzusetzen. Ziel der Arbeit ist es, zuerst einmal die Schwierigkeit des Bereiches Web-Controlling darzustellen. Anhand des Web-Sie-Engineering-Komponentenmodells wird dieser Bereich eingegrenzt, sofern man es eingrenzen kann. Es werden die Anforderungen und Aufgaben aufgezeigt, die das Web-Controlling zu erfüllen hat. Im Weiteren werden in der Arbeit zwei Ansätze aufgezählt, die die Controllingfunktion übernehmen sollen. Die erste ist die Logfile-Analyse, die heutzutage am meisten zum Controlling des E-Business genutzt wird. Dies gilt für viele Unternehmen als genügend, da sie das E-Business nicht mit all ihren Möglichkeiten, die es bietet, nutzen, sondern nur im E-Commerce tätig sind. Als zweites wurde der Balanced-Sco


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Product Details
  • ISBN-13: 9783838672236
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 6 mm
  • Weight: 136 gr
  • ISBN-10: 3838672232
  • Publisher Date: 21 Sep 2003
  • Height: 210 mm
  • No of Pages: 94
  • Series Title: German
  • Sub Title: Messung des E-Business-Erfolges
  • Width: 148 mm


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