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Von der Implementierung zur Zertifizierung des Qualitätsmanagementsystems ISO 9000: 2000: Das Beispiel des mittelständischen Familienunternehmens Gerd Schirra GmbH

Von der Implementierung zur Zertifizierung des Qualitätsmanagementsystems ISO 9000: 2000: Das Beispiel des mittelständischen Familienunternehmens Gerd Schirra GmbH

          
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About the Book

Inhaltsangabe: Einleitung: Die vorliegende Arbeit hat sich zum Ziel gesetzt, den Prozess der Einführung und Zertifizierung eines Qualitätsmanagementsystems in einem mittelständischen Familienunternehmen zu schildern. Basis der Ausführungen ist ein prozessorientierter Ansatz, der mit der Revision der ISO 9000 ff. im Jahr 2000 zum Zertifizierungsstandard wurde. Zu Beginn soll dem Leser ein fundiertes theoretisches Wissen vermittelt werden, damit die Inhalte und Forderungen der Norm besser nachvollzogen und leichter umgesetzt werden können. Im Anschluss ist es notwendig, die Besonderheiten des betrachteten mittelständischen Familienunternehmens der Kfz-Branche zu erläutern, bevor auf die Implementierungsphase eingegangen werden kann. Ziel ist hier im Speziellen, unter Beachtung firmenspezifischer Gegebenheiten, das QMS erfolgreich einzuführen, d.h. jeden Mitarbeiter zu involvieren (motivieren) und die Voraussetzung dafür zu schaffen, dass das System gelebt werden kann. Angestrebt wird dabei, im Zuge einer erfolgreichen Implementierung, das QMS zu zertifizieren, um die erreichte Qualitätsstufe auch nach außen (z.B. mittels einer Urkunde) kommunizieren zu können. Probleme und schwierige Sachverhalte, die besonders KMU bei dem Versuch der Umsetzung der Normforderungen begegnen, sollen genannt und Lösungsmöglichkeiten geboten werden. Anhand von Pro- und Kontra-Argumenten können die bis dahin gewonnen Erkenntnisse über die ISO 9000 ff. gefestigt werden. Die Einführung eines QMS bietet sich als gute Einstiegsmöglichkeit in eine (mittelständische) Firma an, da die wesentlichen Unternehmensprozesse analysiert, dokumentiert und somit verinnerlicht werden müssen. Nach dem Studium dieser Arbeit sollte es gelungen sein, dem Leser einen ausführlichen Einblick in die Materie Qualitätsmanagement gegeben, und dem Unternehmer die Angst, ebenfalls diesen Weg einzuschlagen, genommen zu haben. Gang der Untersuchung: Als Einführung in das Thema werden im ersten Kapitel die Problemste


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Product Details
  • ISBN-13: 9783838664040
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 12 mm
  • Weight: 272 gr
  • ISBN-10: 3838664043
  • Publisher Date: 09 Feb 2003
  • Height: 210 mm
  • No of Pages: 202
  • Series Title: German
  • Sub Title: 2000: Das Beispiel des mittelständischen Familienunternehmens Gerd Schirra GmbH
  • Width: 148 mm


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Von der Implementierung zur Zertifizierung des Qualitätsmanagementsystems ISO 9000: 2000: Das Beispiel des mittelständischen Familienunternehmens Gerd Schirra GmbH
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