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Vivre et travailler en premiere classe: Guide actuel des bonnes manieres

Vivre et travailler en premiere classe: Guide actuel des bonnes manieres

          
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About the Book

Qu'il s'agisse d'un cocktail, d'une réunion, d'un dîner, d'un déjeuner d'affaires ou d'un congrès, le simple fait de connaître les règles de base de l'étiquette peut vous éviter bien des malaises.Dans ce livre, vous apprendrez que les règles du savoir-faire professionnel sont tout aussi importantes que les règles d'éthique de votre entreprise ou que la maîtrise de vos programmes informatiques. Les règles des bonnes manières vont bien au-delà de l'usage du couvert. Les bonnes manières sont le prélude d'une bonne relation d'affaires.Il s'adresse aux gestionnaires, aux professionnels, aux propriétaires d'entreprises, aux enseignants, aux travailleurs autonomes et au personnel de soutien.Il se divise en trois grands thèmes.Parmi les thèmes et les sujets traités: ÉTIQUETTEL'étiquette au travail, en société, à table et au téléphone;L'image professionnelle et le code vestimentaire.PROTOCOLELe protocole dans les écrits, les événements, les réceptions, les salutations, la hiérarchie et les préséances.MIEUX-ÊTRELa communication;La connaissance de soi;Le mieux-être.Ce livre vous permettra d'acquérir ou de confirmer une certaine aisance, une confiance et un naturel souhaitables dans vos relations professionnelles et personnelles.Par conséquent, il s'agit d'un outil indispensable pour apprendre à surpasser la concurrence avec diplomatie et vivre sa vie en première classe.
About the Author: Ginette Salvas a oeuvré pendant plusieurs années dans le monde des affaires. En 1991, après une carrière fructueuse comme consultante en image professionnelle, elle effectue un changement de carrière. Elle est alors diplômée comme consultante en étiquette et protocole de la prestigieuse École de Protocole de Washington. Cette formation s'est ajoutée aux nombreux programmes de perfectionnement qu'elle a suivi tout au long de son parcours. En 2001, forte de son expérience, elle fonde l'École internationale d'étiquette et de protocole, la référence francophone dans le domaine de l'étiquette et le protocole. La mission de l'entreprise consiste à offrir une formation de qualité aux professionnels et aux gens d'affaires ainsi qu'aux personnes intéressées à devenir consultantes à leur tour. Elle a formé de nombreuses consultantes autant en Europe qu'au Québec. Elle a également animé de nombreux ateliers et a agi à titre de conférencière invitée, tant au Canada qu'aux États-Unis et en France. C'est en 2005 qu'elle devient Maître PNL (Programmation Neuro Linguistique). Elle est auteure de plusieurs ouvrages dont: L'Étiquette en affaires lequel a aussi été traduit en Roumain, et Le rôle de l'image de soi et du savoir-faire au bureau, Éditions Quebecor. Par ses formations, ses écrits et ses participations avec les médias, elle s'adresse aux gens d'affaires ainsi qu'à toute personne soucieuse de faire la différence.


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Product Details
  • ISBN-13: 9781497324459
  • Publisher: Createspace Independent Publishing Platform
  • Publisher Imprint: Createspace Independent Publishing Platform
  • Depth: 19
  • Language: French
  • Returnable: N
  • Sub Title: Etiquette, Protocole, Mieux-Rtre: Guide Actuel Des Bonnes Manieres
  • Width: 152 mm
  • ISBN-10: 1497324459
  • Publisher Date: 30 Sep 2014
  • Binding: Paperback
  • Height: 229 mm
  • No of Pages: 294
  • Spine Width: 16 mm
  • Weight: 394 gr


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