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Unternehmensübergreifende Teams als kundenorientierte Organisationsform

Unternehmensübergreifende Teams als kundenorientierte Organisationsform

          
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About the Book

Inhaltsangabe: Einleitung: Die aktuelle Situation in vielen großen Unternehmen ist durch einen massiven Wandel der Organisations- und Managementstrukturen geprägt. Dezentrale teamorientierte Organisationsformen ersetzen vielfach traditionelle hierarchische und bürokratische Organisationen. Zusätzlich ersetzen langfristige strategische Partnerschaften oder lose Kooperationsformen zwischen Unternehmen mehr und mehr marktliche Einzeltransaktionen. Dies führt zu völlig neuen und flexiblen Möglichkeiten der Verteilung unternehmerischer Aktivitäten zwischen Unternehmen. Die eigentlichen Grenzen des Unternehmens verschwimmen. Diese sehr weitgehenden Umorientierungen des Organisations- und Managementverständnisses haben eines gemeinsam: den Versuch die Organisation von einer Innenorientierung stärker auf eine Außenorientierung zum Kunden und zum Markt auszurichten. Selten jedoch wird dabei explizit verdeutlicht, wie eine solch flexible Zusammenarbeit zwischen Partnern organisatorisch umgesetzt werden kann bzw. sollte, damit sie tatsächlich zu einer erhöhten Kundenorientierung (KO) der Unternehmen beitragen kann. In dieser Arbeit wird untersucht, inwiefern durch eine unternehmensübergreifende (uü.) Teambildung, also eine intensive, persönliche Zusammenarbeit einzelner Mitarbeiter im Rahmen von Unternehmenskooperationen, das Ziel einer erhöhten KO erreicht werden kann. Gang der Untersuchung: Hierzu wird zunächst geklärt was unter dem Begriff KO überhaupt verstanden wird und welche Implikationen dies für die Unternehmensführung hat. Daran anschließend werden die aktuell vorherrschenden Formen der Marketingorganisation vorgestellt, da dies der Bereich ist, dem traditionell die Aufgabe einer organisatorischen Realisierung der KO zugeordnet wird. In diesem Abschnitt wird bereits auf die Möglichkeit der uü. Zusammenarbeit bei der Erfüllung von Marketingaufgaben hingewiesen, wobei sich jedoch die derzeit vorherrschenden marketingorganisatorischen Strukturen noch verstärkt auf u


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Product Details
  • ISBN-13: 9783838625164
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 6 mm
  • Width: 148 mm
  • ISBN-10: 3838625161
  • Publisher Date: 20 Jul 2000
  • Height: 210 mm
  • No of Pages: 92
  • Series Title: German
  • Weight: 131 gr


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