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Un'eccelleente Guida Alla Comunicazione Non Violenta

Un'eccelleente Guida Alla Comunicazione Non Violenta

          
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About the Book

La comunicazione non violenta offre tecniche che aiutano le persone a eseguire bene ciascuna delle quattro fasi del processo di comunicazione, sia quando ascoltano gli altri che quando parlano di fronte ad altri.

Pertanto, in qualsiasi dialogo, una persona che pratica la tecnica si sforza di riacquistare il naturale stato di compassione che gli consente di osservare oggettivamente ciò che l'altra persona sta dicendo, anche quando le parole suscitano pregiudizi o sono ostili. Lui o lei può quindi identificare i sentimenti che vengono espressi e le esigenze dietro quei sentimenti, in modo che lui o lei possa capire le reali esigenze dell'altra persona. Nell'esprimersi, la persona cerca di dare uno sguardo obiettivo alla situazione (osservazione), di identificare onestamente ciò che sente (sentimenti) e ciò che motiva il suo intervento (necessità), e cerca di formulare chiaramente ciò che lui / lei / lei vuole (domanda). In particolare, Osserva la situazione: questo passaggio implica imparare a distinguere tra valutazione e osservazione. Si tratta di sostituire generalizzazioni e giudizi abusivi (spesso fonti di conflitto) con una descrizione dettagliata e precisa dei fatti. Se l'interlocutore si sente giudicato, tenderà a mettersi in una posizione di autodifesa piuttosto che di ascolto e comprensione. Inoltre, le valutazioni rendono il mondo statico e incline alla standardizzazione mentre la realtà è in continua evoluzione. "Il linguaggio è uno strumento imperfetto per parlare di stabilità e normalità, mentre la realtà sta cambiando ed è fatta di differenze.

Riconoscere la sensazione: qui si tratta di diventare consapevoli della sensazione causata dalla situazione precedente e nominarla utilizzando l'intera gamma del vocabolario affettivo. Si tratta di saper esprimere ciò che si sente con onestà e buon senso, senza paura di essere vulnerabili ed evitando di esprimere un'opinione o interpretare (verbo "sentire" quando si esprime un pensiero piuttosto che un sentimento). Abbiamo bisogno di conoscere noi stessi per distinguere tra ciò che sentiamo e ciò che pensiamo di essere. La mancanza di vocabolario emotivo è spesso sinonimo di scarsa comunicazione.


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Product Details
  • ISBN-13: 9781801975841
  • Publisher: Sannainvest Ltd
  • Publisher Imprint: Francesca Destinzio
  • Height: 229 mm
  • No of Pages: 140
  • Spine Width: 8 mm
  • Width: 152 mm
  • ISBN-10: 1801975841
  • Publisher Date: 13 Apr 2021
  • Binding: Paperback
  • Language: Italian
  • Returnable: N
  • Weight: 199 gr


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