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The Truth About Getting The Best From People

The Truth About Getting The Best From People

          
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About the Book

Creating and leading a team of self-motivated individual contributors who love their jobs is a learnable skill that has traceable and measurable results on the bottom line. Employee engagement is not an exotic piece of magic available only to the specially anointed and the lavishly budgeted. It's within everyone's grasp, no matter the budget or the industry. This is the book for people who have asked the questions: What if I don't have money for the special, presumably discretionary doo-dads that keep employees cheerful on the job?; Isn't employee engagement a popularity contest that's won only by leaders loaded with charisma and some kind of magic mojo that makes people follow them anywhere?; Aren't people basically lazy losers who would rather be fishing, doing dishes, anywhere but here?

Table of Contents:
Part I: The Truth About Employee Engagement 1. You don’t need the carrot or the stick 2. You get the best by giving the best 3. It’s not money that motivates 4. Employee engagement isn’t for sissies Part II: The Truth About Yourself 5. Your behaviors are your brand 6. You can’t give what you don’t have 7. “Best” doesn’t mean the same thing to everyone 8. Think you’re a great leader? Think again 9. You could be your own worst employee 10. Visionary or beat cop? Your choice 11. You don’t have to be perfect Part III: The Truth About Engaged Cultures 12. Employee happiness is serious business 13. Authentic is better than clever 14. Retention begins with hello 15. The bad will do you good 16. You can sell an unpopular decision 17. Flex is best 18. Nobody cares that you don’t mean to be mean Part IV: The Truth About Motivation 19. Engagement happens one person at a time 20. If you’re a manager, you’re a career coach 21. Ask for cheese–you might get the moon 22. If they aren’t buying it, they aren’t doing it 23. Focusing on what’s right can help solve what’s wrong Part V: The Truth About Performance 24. Compassion promotes performance 25. B players are your A team 26. High performers have enough coffee mugs 27. Discipline deepens engagement 28. You don’t have to inherit the problem employee 29. Performance appraisals are really about you 30. New hires can inspire current employees Part VI: The Truth About Creativity 31. Innovation begins with y-e-s 32. Everyone can be creative 33. You stand between inspiration and implementation 34. Failures promote progress 35. Extreme pressure kills inspired performance 36. Creativity is a balancing act Part VII: The Truth About Communication 37. Open questions ignite inspiring answers 38. Serving your employees means managing your boss 39. Bad news is good news 40. Trivial conversations are essential 41. The way you listen speaks volumes 42. Crap happens 43. Engaged employees need to know more Part VIII: The Truth About Teams 44. Your team has untapped talent 45. People need to fight their own battles 46. Games don’t build teams 47. Answers build teams 48. Your team can lead you to greatness 49. You’re still the boss


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Product Details
  • ISBN-13: 9788131722978
  • Publisher: Pearson Education
  • Publisher Imprint: Pearson Education
  • Edition: 1
  • ISBN-10: 813172297X
  • Publisher Date: 01 Jan 2008
  • Binding: Paperback
  • No of Pages: 208

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