Excerpt from Training in Administrative Management Work Shop: December 8-12, 1958, New Orleans, Louisiana

Standards of performance established must be mutually acceptable to the employee and the supervisor. Management must, however, set a reasonable standard and not condoneinefficiency. Standards should change as status of training and development improves.

In selection of employees for specialized training, aptitude and attitude tests should be used only as tools and not as the determining factors for the selection.

Delegation of responsibility versus meeting deadlines let employee make as many decisions as possible, then follow up on the decisions. If he repeatedly uses bad judgment, then he must be replaced with a better man.

In evaluating progress of development, the employee must be kept informed at all times of where he stands. Lends opportunity for making constructive criticism and handling out praise when due.

Changing attitudes of employees is difficult but not impossible. It is a gradual thing. The change has to be self - generated after the need has been pointed out.

Too many decisions are made topside which should be made down the line. Get people to accept their portion of responsibility through training and development.

Management has to accept the fact that there will be a number of unambitious employees in any organization. It's the supervisor's responsibility to get as much out of them as he can and take action if they do not do acceptable work. If they are blocking the advancement of other employees, unblock the channel by reassignment.

Employees who are afraid of responsibility will acquire confidence through training and development. Some receive substantial benefit from special courses in human relations.

When an organization has more promising employees than it can provide advancement opportunities for, it should consider the government as a single employer and allow them to move to organizations which can utilize their higher skills. This is being accomplished somewhat through extension of the areas of consideration for promotion.

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