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Tips para Servir

Tips para Servir

          
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About the Book

"Sin ventas no hay negocios y sin clientes no hay nada" Más de 135 Tips, ideas y consejos prácticos para mejorar el servicio, aumentar las ventas y generar experiencias.Tips para servir es una lectura ligera, reflexiva y motivadora. Son consejos prácticos que te motivan a decidir servir con actitud, inteligencia y estrategia para así poder tener ventaja, conectarte, acercarte, proyectarte cómo una opción diferente, mejor y única en un mundo donde hay de todo y para todos.En medio de una gran tormenta empresarial, comercial, económica, política, social, y con todo tipo de emociones y sentimientos encontrados, date la oportunidad de notar que el mundo está lleno de oportunidades para vivir y para servir.Deseo de todo corazón, que esta lectura sea de gran utilidad y beneficio para tu vida, la de tu familia, tu equipo y tu negocio.¿Para quiénes son los Tips para servir?Para todos los que queremos vivir y hacer que el mundo sea mejor.Para quienes apreciamos la oportunidad de hacer posible lo imposible. Para quienes tenemos durante todo el tiempo contacto presencial y digital con personas. Para los que lideramos un equipo o formamos parte de uno.Para quienes creemos que tenemos un propósito en la vida.¡Es para ti!Instrucciones para leer Tips para Servir1. Tener la mente abierta, atenta y dispuesta.2. Asignar un espacio diario para la lectura de por lo menos un Tip. Reflexionarlo y ponerlo en acción.3. Hacer anotaciones, subrayar y resaltar los conceptos e ideas que te resulten llamativas o relevantes.4. Decidir que la disposición a atender y servir serán los conceptos rectores.5. Hacer conclusiones, definir acciones, compromisos y fechas para iniciar, evaluar, corregir y mejorar.6. Autoevaluarte, notar áreas de mejora y si es pertinente, recompensarte por los resultados, por las nuevas formas de servir que has desarrollado.7. Compartir la lectura, las reflexiones y la experiencia.8. Inspirar, motivar y enseñar a otros para poder servir.*Al final de cada capítulo-semana de lectura tienes una hoja para hacer anotaciones .Al mismo tiempo es un libro de trabajo, una guía en la que puedes identificar las fortalezas de tu servicio, ser consciente de las áreas de oportunidad, de la debilidad a fortalecer, de las amenazas internas y externas que hacen que se pierda o gane mucho tiempo, dinero, oportunidades y clientes.Utiliza los formatos que incluyen en esta lectura para mejorar la atención y el servicio. Llena cada semana la hoja de Resumen + Reflexión = Acción y cada 30 días analiza los números, los KPI´s que te mantendrán consciente de tus decisiones. Dale una mejor estructura a tus ideas y a tus nuevos planes, con un firme compromiso a la acción.Juntos podremos evolucionar al ritmo de tu lectura, te darás cuenta de que todo puede mejorar, suceder, ser diferente. Sé que tendrás la capacidad de convertir todo en tu oportunidad.Durante tu lectura podrás preguntar, contactarme para aprovechar cada idea, concepto y Tip por los siguientes medios: tipsparaservir@gmail.com / conferencias@migueluribe.mx y www.migueluribe.mxTe comparto que hasta el día de hoy, gracias a mi familia, clientes y amigos cuento con más de 21,000 horas brindando conferencias y cursos en todo México, Centro y Sudamérica. Más de 65,000 personas han sido inspiradas, motivadas y empoderadas para servir, cerca de 800 marcas líderes de todo México ya fortalecen su cultura y estrategia de servicio con las ideas, el método, concepto y la experiencia de su servidor, el serviciólogo(R).Estudié la carrera de Desarrollo Empresarial en UNICO, cerca de una decena de diplomados en el Tec de Monterrey Campus Guadalajara y el ITESO. Aprendí lo relevante que es la decisión del servicio al poder trabajar y servir como asistente en los departamentos de Extensión Académica del ITESM, en la EGADE campus Guadalajara y en el departamento de DCD Comunicación y Desarrollo de la U.A.G., en rectoría.


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Product Details
  • ISBN-13: 9798573504902
  • Publisher: Independently Published
  • Publisher Imprint: Independently Published
  • Height: 216 mm
  • No of Pages: 232
  • Spine Width: 12 mm
  • Width: 140 mm
  • ISBN-10: 8573504900
  • Publisher Date: 28 Nov 2020
  • Binding: Paperback
  • Language: Spanish
  • Returnable: N
  • Weight: 276 gr


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