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Theoretische und praktische Einführung von softwareunterstütztem Wissensmanagement in einem IT-Beratungsunternehmen

Theoretische und praktische Einführung von softwareunterstütztem Wissensmanagement in einem IT-Beratungsunternehmen

          
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About the Book

Diplomarbeit aus dem Jahr 2001 im Fachbereich Informatik - Angewandte Informatik, Note: 1.3, Hochschule Schmalkalden, ehem. Fachhochschule Schmalkalden, Sprache: Deutsch, Abstract: Diese Arbeit behandelt im Rahmen der Einleitung die Heranführung an das Thema und stellt Aufbau und Argumentationsfolge der Arbeit vor. Kapitel 2 klärt alle relevanten Begriffe der Thematik und stellt verschiedene Konzepte des Wissensmanagements vor. Des weiteren beinhaltet dieses Kapitel eine kritische Betrachtung zum Wissensmanagement. In Kapitel 3 wird das zu betrachtende Unternehmen (VIVEON AG) in Branche und Größe eingeteilt, dabei werden Geschäftsfelder und Produktportfolio vorgestellt. Des weiteren wird der Aspekt des Wissensmanagements im Bereich der kleinen- und mittelständischen Unternehmen (KMU) und IT-Beratungsunternehmen erläutert. Daraus folgend wird die Notwendigkeit des Wissensmanagements für kleine IT-Beratungsunternehmen abgeleitet. Kapitel 4 legt das Modulsystem des Wissensmanagements nach PROBST dar. Innerhalb der einzelnen Module wird kontinuierlich der Unternehmensbezug hergestellt, ferner werden bereits Vorschläge zur Umsetzung des Wissensmanagements unterbreitet. In Kapitel 5 werden die Möglichkeiten einer IT-Unterstützung für das Wissensmanagement aufgezeigt. Diese umfassen eine Evaluierung der auf dem Markt befindlichen Tools mit anschließender Analyse und Produktauswahl. Die Analyse stützt sich auf einen unternehmensinternen Kriterienkatalog, welcher aufgrund einer Mitarbeiterbefragung ausgewertet wurde und auf die allgemeinen Marktanforderungen, die sich aus Studien von Forschungsinstituten begründen. Daraus ergibt sich ein Konzept für eine mögliche IT-Unterstützung. Dieses Kapitel bildet in Verbindung mit Kapitel 4 den Schwerpunkt der Arbeit. Kapitel 6 fasst schließlich die Ergebnisse aus Kapitel 4 und 5 zusammen und zeigt explizit die Maßnahmen auf, welche bei der VIVEON AG umgesetzt werden müssen. Im darauf folgendem Ausblick wird die weitere Vorgehens


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Product Details
  • ISBN-13: 9783867466127
  • Publisher: Examicus Publishing
  • Publisher Imprint: Examicus Publishing
  • Height: 210 mm
  • No of Pages: 136
  • Series Title: German
  • Weight: 186 gr
  • ISBN-10: 3867466122
  • Publisher Date: 03 Nov 2012
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 8 mm
  • Width: 148 mm


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