The U.S. Department of Homeland Security (DHS), Federal Emergency Management Agency (FEMA), National Preparedness Directorate (NPD) and Grant Programs Directorate (GPD), Technical Assistance (TA) Program seeks to build and sustain capabilities through specific services and analytical capacities across two primary functional areas: Preparedness TA activities in support of the four homeland security mission areas (prevention, protection, response, and recovery); Homeland security program management This two-pronged approach ensures that initiatives measurably contribute to the enhancement of homeland security capabilities through State and local homeland security programs. The TA program addresses the areas of greatest State and local need by institutionalizing knowledge at the State and local level and providing a dynamic menu of services that is responsive to national priorities. The TA Program is driven by the following three core tenets: TA must support the National Preparedness Guidelines (Guidelines), National Priorities, and associated national strategies and doctrine that maintain homeland security; TA must be flexible and adaptable to fully address current national threats and the present day needs of homeland security personnel; TA must include a layered range of products ranging from guidance and templates to specialized on-site support that apply to States, regions, Urban Areas, counties, tribal entities, and private interests with a role in homeland security TA service deliveries may take a variety of forms that can be combined or modified to meet the specific needs of each requesting State or local jurisdiction. To best accommodate the wide variety of TA needs and deliverables, NPD and GPD support the following three levels of TA: Level 1 - Information Resources: General information to raise awareness or enhance familiarity with best practices/protocols required within all jurisdictions. Level 2 - Models, Templates, and Samples: Delivery of solution packages and performance models drawn from Federal, state, and local studies, best practices, and experience that guides the implementation of various initiatives. Level 3 - On-site Workshops: Delivery of rigorous, customized solutions through direct, on-site support, including workshops, guidance, and facilitation efforts to maximize direct interaction between TA providers and TA recipients and ensure the successful implementation of the most complex initiatives. Preparedness TA services seek to build and sustain capabilities in support of the four homeland security mission areas (prevention, protection, response, and recovery) and the suite of priorities and capabilities outlined in the Guidelines. As capability gaps are identified within State and local jurisdictions, Preparedness TA services are designed, developed, and delivered to address those needs and build capabilities in the most critical areas. The GPD Program Management TA services provide direct assistance in the establishment and enhancement of the overall homeland security administrative framework within State and local jurisdictions. These TA services help build the infrastructure at the State and local levels in which preparedness purchases, training activities, exercises, and additional assistance can accurately be managed, administered, tracked, and measured. This component of the overall TA Program includes services focused on grant reporting, grants management, overall homeland security program management, and resource management strategies for special needs jurisdictions.