This is a book that helps managers and employees deal with change and crisis management in organisations from all sectors but particularly SMEs. Avoiding academic theories about change (that few understand), case studies of organisations that have previously been highlighted in the news (whose cases really don't even apply to the SME market) and opinion pieces by ex-CEOs 'CHANGE and CRISIS MANAGEMENT' is a book written in James Rieley's inimitable plain talk for the managers and employees of SMEs. This is the book for those faced with the daily challenges of how to deal with situations when things have gone really bad and where tough decisions are required if the company is to survive and realise its potential.
'CHANGE and CRISIS MANAGEMENT' is written in five easy to read, understand AND APPLY sections.Section four will contain a set of 'worksheets' that the readers can reproduce, along with specific instructions on how to use them, why to use them, and when to use them.

Key Book Threads: Dealing with change; change management; crisis management; organisational performance; personal and organisational effectiveness.

Table of Contents:
1. Section one is an introduction highlighting the challenge, and how best to understand its implications for organisations.
2. Section two is dedicated to ?Stories from the Office? - stories that managers will resonate with, and at the end of each story will be a set of questions that readers should be focusing on as they deal with the challenges they face trying to make better business decisions.
3. Section three is dedicated to ?Stories from the Workplace? ? stories that apply to the people in organisations who do the real work of the company. At the end of this section, questions will be posed for employees to think about as they try to become more effective in achieving sustainable high performance.
4. Section covers structures that Impact Performance and will address specific issues that plague all SME?s and will present them as ?mini? lessons of how to better understand what is going on, why it is taking place, and will provide solutions that can be used to prevent the problem, solutions to deal with an existing problem, and ways to avoid the problem from ever occurring.
5. Section five will contain a set of ?worksheets? that the readers can reproduce, along with specific instructions on how to use them, why to use them, and when to use them. Additionally, these worksheets will be available online to purchasers of the book.
6. Section six will be a summary of the key points of the book.