7%
Surviving ISO 9001: 2015

Surviving ISO 9001: 2015

          
5
4
3
2
1

International Edition


Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Quantity:
Add to Wishlist

About the Book

To suggest there has never been a management book like Surviving ISO 9001:2015 is an understatement; in fact, the book comes with an adult language warning. Written by the author of the world's first parody standard, Eyesore 9001, the book is hilarious and biting, but likewise brutal and uncompromising in its dissection of the ISO 9001 standard and the system that created it. Surviving ISO 9001:2015 first acknowledges the deep failures in the famous quality management system standard, and provides a stunning inside look into how these flaws came about as a product of collusion, conflicts of interest and corruption within the standards development process and surrounding certification scheme. Then, it describes how to implement the standard regardless, since many companies will be forced to do so by customers or Federal government contracts. The author presents an argument that only by understanding ISO 9001's weaknesses, and how they got there, can one truly understand how to implement an ISO 9001 quality management system that works for the benefit of the company, and not merely the benefit of the standard's authors or third-party auditors.Surviving ISO 9001:2015 is broken into three parts, which can be read in any order. The first part ("Frankenstein Sets to Work") reveals the true and often damning history of ISO 9001, and how consultants and certification bodies (registrars) dominated the development process to leverage their own marketing and sales activities, at the expense of the users of ISO 9001, and at risk to health and safety of the public. The second part ("The Creature Raids the Village") presents a clause-by-clause "beatdown" of the ISO 9001:2015 standard and its often confusing, labyrinthine requirements. Breaking down each requirement into "human English," the author then provides proven, practical and real-world implementation advice. Because ISO 9001 is still targeted at manufacturing firms, the author ensures that equal time is given to understanding and implementing the standard for service providers, as well. The methods here are based on actual experience with real clients, which is why the book was published much later than others on the market; it was necessary to build the experience using the standard before releasing a book about it.The final part ("Bride of the Monster") acknowledges that implementing ISO 9001 in the sequence of its confusing clauses can cripple efficiency, so provides a detailed, step-by-step implementation plan that re-orders the steps into a proper sequence, eschewing the order of clauses as they appear in the standard. This also includes a handy checklist, so users can check off each step as they progress.Despite tackling a complicated and vexing subject, the author presents the material with equal parts humor and outrage, always doing so in a manner that will benefit those that who would never understand the language of ISO 9001 otherwise.This Second Edition provides some expanded content over the first edition.


Best Sellers



Product Details
  • ISBN-13: 9780692134511
  • Publisher: Oxebridge Quality Resources International LLC
  • Publisher Imprint: Oxebridge Quality Resources International LLC
  • Height: 254 mm
  • No of Pages: 400
  • Spine Width: 26 mm
  • Weight: 956 gr
  • ISBN-10: 0692134514
  • Publisher Date: 26 Mar 2019
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Sub Title: 2015
  • Width: 178 mm


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
Surviving ISO 9001: 2015
Oxebridge Quality Resources International LLC -
Surviving ISO 9001: 2015
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Surviving ISO 9001: 2015

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals



    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!