About the Author: Dr. Zhao Xiande is JD.COM Chair Professor of Operations and Supply Chain Management, Associate Dean (Shenzhen Campus), Director of CEIBS-ZKH Centre for Innovation in Supply Chains and Services, and Co-Director of the Digital Transformation of Enterprises Course of CEIBS. Professor Zhao's expertise is in the areas of Operations and Supply Chain Management. His research interests mostly focus on supply chain management and innovation, network-based service and business model innovation, supply chain finance, supply chain integration, digital supply chain, supply chain optimization using big data.
In recent five years, he published five influential books, Digital Innovation: Supply Chain and Business Model, Synergism: Selective Cases on Supply Chain and Business Model Innovation, Platform-Based Business Model Innovation and Service Design, Global Supply Chain Quality Management: Product Recalls and Their Impact and International Operations Management: Lessons in Global Business. He has published over 180 journal articles in leading journals including Journal of Operations Management, Production and Operations Management, Journal of Consumer Research, European Journal of Operations Research, International Journal of Production Research and International Journal of Production Economics. He has been recognized as the World's Most Cited Chinese Researchers published by Elsevier (2014-2019) for six consecutive years. He has also received more than 10 academic honors including Jack Meredith Best Paper Award from Journal of Operations Management that is the best journal in the area of operations management in the world (2015, 2018), Research Excellence Award granted from CEIBS (2015, 2016, 2018).
Professor Zhao is the founder and honorable president of Association of Supply Chain and Operations Management (ASCOM). He is also the founding President of International Association for Information and Management Science (IMS). He also served as the President of Asia Pacific Institute of Decision Sciences (APDSI). He is currently an Associate Editor for Decision Sciences Journal and the Journal of Operations Management. He is also a Senior Editor of Production and Operations Management, and the Chief Editor of Data, Information and Management Journal.
Dr Hing Kai Chan is a Professor of Operations Management of the Nottingham University Business School China, University of Nottingham Ningbo China. He is the Associate Dean for Education and Student Experience of the Faculty of Business. His main research interests is in intelligent manufacturing and production management. He worked in the electronic manufacturing industry over 10 years before joining the academia.
Professor Chan has published over 100 peer-reviewed academic articles and (co-)edited several special issues for reputable international journals. His publications appear in Production and Operations Management, European Journal of Operational Research, various IEEE Transactions, Decision Support Systems, International Journal of Production Economics, International Journal of Production Research, among others. He has been the co-editor of Industrial Management & Data Systems since 2014, and is an Associate Editor of Transportation Research Part E: Logistics and Transportation Review since 2018. He was the Associate Editor of the IEEE Transactions on Industrial Electronics from 2009 to 2015, and the Associate Editor of the IEEE Transactions on Industrial Informatics from 2014-2017. Professor Chan also serves as an Editorial Board Member (or similar) in a number of journals such as International Journal of Logistics Research and Applications, Online Information Review.
Professor Chan is the vice-president of Association of Supply Chain and Operations Management (ASCOM). He is an Expert Committee Member of the Ningbo Municipal Commerce Bureau "Supply Chain Innovation and Applications Committee". Professor is also listed on Stanford University's list of the top 2% scientists in the world.
Dr. Guojun Ji obtained his PhD degree in automation from Southeast University (SEU), Nanjing, China in 1998. He finished postdoctoral work at Washington State University in 1999 and served as a visiting scholar at the University of Washington in 2004. He is currently a professor in the School of Management, Xiamen University, China. His research interests include systematic engineering, supply chain management, information management and logistics engineering, and published papers are over 300. He is also involved in collaborative research in information management, supply chain management and service innovation. Dr. Yinan Qi is the Professor of Business School at University of International Business and Economics and the president of Association of Supply Chain and Operations Management. He got his Ph.D from the Chinese University of Hong Kong and joined the University of International Business and Economics in 2006. His research interests include supply chain integration, smart supply chain, supply chain innovation and sustainable supply chain. He has been the visiting scholar in the Chinese University of Hong Kong (2011), Ivey Business School of University of Western Ontario (2014), and Soochow University (2016).
He has published more than 30 articles in the high quality journals including Journal of Operations Management, Decision Sciences, International Journal of Production Economics, Journal of Supply Chain Management, International Journal of Operations and Production Management, International Journal of Production Research, Technovation, etc. He has published two teaching cases in Ivey Publishing and one case book entitled "Management Innovation: A Casebook". His paper won the honorable mention of "Harold E. Fearon Best Empirical Paper" of Journal of Supply Chain Management in 2016. He was also awarded the "Teaching Model of University of International Business and Economics" in 2015 and the second prize of "Beijing Higher Education Teaching Achievement Award"
He was the PI and co-PI of many research funds including "Key project of National Natural Science Foundation of China" and "Major projects of National Social Science Foundation of China". He has provided consulting and teaching services to many companies including JD.com, BMW China, Bank of China, Beijing Capital International Airport Co. Ltd., China North Industrial Corporation, and Jingcheng Machinery Electric Holding Co. Ltd., etc.
Dr. Yang is an Associate Professor in the department of Marketing of School of Management at the Northwestern Polytechnical University (NPU). Her main research interests is in green supply chain management and marketing strategy. Prior to joining NPU, Dr Yang has worked at the Chinese University of Hong Kong (CUHK) and the South China University of Technology (SCUT). Her publications appear in Journal of Management，Journal of Business Research，International Journal of Production Economics，Industrial Marketing Management，Business Strategy and the Environment，Transportation Research Part E: Logistics and Transportation Review. Dr Yang also serves as the Secretary-General of academic branch of the Association of Supply Chain and Operations Management and an Executive director of Marketing Committee of the Chinese Management Modernization Research Association.

Dr. Kim Hua Tan is a Professor of Operations and Innovation Management in the UK Nottingham University Business School. He is also Deputy Research Director of NUBS UK. Prof Tan is a Senior Fellow of UK Higher Education Academy (HEA), a Fellow of JSPS (Japan Society for the Promotion of Science), and World Class Professorship at Institute Technology Sepuluh (ITS) of Surabaya. Prior to this, he was a Research Fellow and Teaching Assistant at Centre for Strategy and Performance, University of Cambridge. Professor Tan spent many years in industry, holding various executive positions before joining academia in 1999. His current research interests are accelerated innovation, lean management, operations strategy, sustainable operations, and supply chain management. He has spoken on these subjects across the globe, including China, Taiwan, Japan, Latin America, Europe, and other locales. Professor Tan has consulted many Fortune 500 companies and appointed as Our Common Future Fellow by the Volkswagen Foundation in 2009. Professor Tan has published various books including 'Winning Decisions: Translating Business Strategy into Action Plans, ' and more than 100 high impact articles in academic journals.
Dr Yina Li received the Ph.D. degree in management science and engineering from the South China University of Technology (SCUT), Guangzhou, China. She is currently a Professor of the School of Business Administration, SCUT. Her research interests include operations and supply chain management. She has published over 60 articles in refereed journals, including Journal of Retailing, Journal of Service Research, Naval Research Logistics, European Journal of Operational Research, International Journal of Production Research, International Journal of Operations & Production Management, etc.