About the Book
Now you can introduce purchasing, operations, and logistics with a strong supply chain management focus found in the latest edition of Wisner/Tan/Leong's SUPPLY CHAIN MANAGEMENT, 3e. This unique new third edition presents extensive content you won't find covered in other books. The authors' expansive approach helps you guide students through the management stages of each supply chain activity while addressing real-world concerns related to the global supply chain.
With this edition, you can follow the natural flow through the supply chain with one of the most balanced supply chain management approaches available. Well-organized chapters demonstrate the practical applications of supply chain management in today's workplace while intriguing profiles throughout the text build on topics to reinforce learning. Numerous new cases in this edition expand upon the previous edition's 22 cases. A wealth of engaging and interactive learning features in each chapter are now updated and revised. Supply Chain Management in Action opening features, e-Business Connections, and Global Perspectives combine with abundant real-world business examples to ensure that SUPPLY CHAIN MANAGEMENT, 3e, covers today's most important contemporary supply issues in depth.
Features:
• UNIQUE CONTENT PROVIDES IMPORTANT COVERAGE AVAILABLE ONLY IN THIS TEXT. One-of-a-kind coverage in this comprehensive text encompasses operations, purchasing, and logistics with a supply chain management focus. You can introduce students to a wealth of important content not available in other books. This edition demonstrates how all aspects of supply chain activity are accomplished effectively and efficiently.
• BALANCED PRESENTATION OF SUPPLY CHAIN MANAGEMENT FOLLOWS NATURAL FLOW. To ensure understanding, the authors break down supply chain issues into purchasing, operations, logistics, and integration. This is one of the most balanced supply chain management texts available, as it follows a natural flow through the supply chain, further encouraging student comprehension.
• EXCEPTIONAL CASES AND SOLID ORGANIZATION EMPHASIZE PRACTICE APPLICATION IN TODAY''S WORKPLACE. Well-organized chapters throughout this edition highlight excellent case studies that clearly demonstrate the practical applications of supply chain management in today''s workplace. Intriguing profiles throughout the text reinforce the cases and further ensure student learning. Numerous new cases in this edition expand on the book''s previous 22 cases.
• REVISED, UPDATED LEARNING FEATURES ENSURE TODAY''S MOST CURRENT ISSUES ARE ADDRESSED IN DETAIL. Each of the book''s 14 chapters addresses some of today''s most recent developments with revised and updated Supply Chain Management in Action opening features, e-Business Connections, and Global Perspectives. Captivating company examples throughout the edition ensure that current supply issues are covered in depth.
• NEW COVERAGE OF THE LATEST TRENDS IN SUPPLY CHAIN MANAGEMENT INTRODUCES THE LATEST DEVELOPMENTS. Prepare students to address the most current trends in supply chain management today with this edition''s updated content.
• NEW INFORMATION ON INTERNATIONAL PURCHASING/PROCUREMENT AND ETHICAL AND SUSTAINABLE SOURCING PREPARES STUDENTS FOR BUSINESS TODAY. Updated sections on international purchasing and procurement for government and nonprofit agencies (Chapter 2) equip students with critical knowledge and skills. A new chapter on ethical and sustainable sourcing (Chapter 4) familiarizes students with some of the most pressing challenges in today''s workplace.
• NEW FORECASTING EXAMPLES, COVERAGE OF LEAN PRODUCTION AND EXAMPLES OF SIX SIGMA DIRECT STUDENTS IN APPLYING WHAT THEY''VE LEARNED. New, easier-to-apply forecasting examples in Part 3 emphasize how to effectively use Excel®, while new sections highlight the environmental impacts of lean production and offer new examples of Six Sigma programs. Updated examples on inventory investment and turnover ratios (Chapter 7) keep students aware of the latest developments.
• NEW EXAMPLES OF EMERGING TOPICS IN BUSINESS ADDRESS SOCIAL MEDIA, CLOUD COMPUTING, AND RECENT EXAMPLES IN MANAGING SERVICE SUPPLY CHAINS. Now you can prepare students to better understand sustainability in logistics and
the impact of social media and cloud computing in customer relationship management with new sections in Part 4. Numerous new examples highlight how to effectively manage service supply chains.
• NEW GLOBAL ISSUES EQUIP STUDENTS TO SECURE A GLOBAL COMPETITIVE ADVANTAGE. You and your students can closely examine new is About the Author
Joel D. Wisner
Joel D. Wisner is Professor of Supply Chain Management at the University of Nevada, Las Vegas. Prior to his academic career, he worked as an engineer in the oil industry in West Texas and the Louisiana Gulf Coast. His research interests encompass quality assessment and improvement strategies along the supply chain. Dr. Wisner also coauthored PROCESS MANAGEMENT, and his articles have appeared in numerous journals, including JOURNAL OF BUSINESS LOGISTICS, JOURNAL OF OPERATIONS MANAGEMENT, JOURNAL OF SUPPLY CHAIN MANAGEMENT, JOURNAL OF TRANSPORTATION, PRODUCTION AND OPERATIONS MANAGEMENT, and QUALITY MANAGEMENT JOURNAL. He earned his BS in Mechanical Engineering from New Mexico State University, his MBA from West Texas State University, and his PhD in Supply Chain Management from Arizona State University.
Keah-Choon Tan
Keah-Choon Tan is Associate Dean of Academic Affairs and Professor of Operations Management in the Lee Business School at the University of Nevada, Las Vegas. Prior to academia, Dr. Tan was a hospital administrator and an account comptroller of a manufacturing firm. He holds certifications in purchasing management (CPM) and production and inventory management (CPIM). In addition to serving as editor, as co-guest editor, and on the editorial boards of academic journals, he has published articles in the areas of supply chain management, quality, and operations scheduling in numerous academic journals, including DECISION SCIENCES, DECISION SUPPORT SYSTEMS, INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH, INTERNATIONAL JOURNAL OF OPERATIONS & PRODUCTION MANAGEMENT, INTERNATIONAL JOURNAL OF LOGISTICS MANAGEMENT, JOURNAL OF SUPPLY CHAIN MANAGEMENT, and OMEGA. Dr. Tan has received several research grants and teaching awards, including the UNLV Foundation Distinguished Teaching Award. He received a BSc degree and an MBA from the University of South Alabama and a PhD in Operations Management from Michigan State University.
G. Keong Leong
G. Keong Leong is Professor and MBA Director in the Lee Business School at the University of Nevada, Las Vegas. He was previously a member of the faculty at Ohio State University and a clinical faculty at the Thunderbird School of Global Management. In addition to coauthoring OPERATIONS
STRATEGY: FOCUSING COMPETITIVE EXCELLENCE and CASES IN INTERNATIONAL MANAGEMENT: A FOCUS ON EMERGING MARKETS, Dr. Leong has published articles in numerous academic journals, including JOURNAL OF OPERATIONS MANAGEMENT, DECISION SCIENCES, INTERFACES, JOURNAL OF MANAGEMENT, EUROPEAN JOURNAL OF OPERATIONAL RESEARCH, and INTERNATIONAL JOURNAL OF PRODUCTION RESEARCH. He received the Educator of the Year award from the Asian Chamber of Commerce in Las Vegas; the Dennis E. Grawoig Distinguished Service award from Decision Sciences Institute; and the OM Distinguished Scholar award from the Operations Management Division, Academy of Management. Active in the Decision Sciences Institute, he has served as president, DECISION LINE editor, at-large vice president, associate program chair, Innovative Education Committee chair, Doctoral Student Affairs Committee chair, and Manufacturing Management Track chair. In addition, Dr. Leong served as president of the Western Decision Sciences Institute and chair of the Operations Management Division, Academy of Management. He received an undergraduate degree in Mechanical Engineering from the University of Malaya and an MBA and PhD from the University of South Carolina.
Table of Contents:
PART I: SUPPLY CHAIN MANAGEMENT: AN OVERVIEW.
1. Introduction to Supply Chain Management.
Part II: PURCHASING ISSUES IN SUPPLY CHAIN MANAGEMENT.
2. Purchasing Management.
3. Supplier Relationship Management.
4. Strategic Sourcing for Successful Supply Chain Management.
PART III: OPERATIONS ISSUES IN SUPPLY CHAIN MANAGEMENT.
5. Collaborative Planning, Forecasting, and Replenishment.
6. Enterprise Resource Planning Systems.
7. Inventory Management.
8. Process Management: Just-In-Time and Total Quality Management.
PART IV: DISTRIBUTION ISSUES IN SUPPLY CHAIN MANAGEMENT.
9. Logistics Management.
10. Customer Relationship Management.
11. Location Decisions.
12. Service Response Logistics.
PART V: SUSTAINING COMPETITIVE ADVANTAGE.
13. Process Integration.
14. Performance Measurement.
Appendix 1.
Appendix 2.
Appendix 3.
Glossary.
Author Index.
Subject Index.