How do you help your employees and agents find more time and energy for improving customer experience? How will machine learning change the contact centre? Who are your employees/agents and what is the context of engagement with you? Do you have a workforce management platform? When do employees and agents need money to create more valuable customer experiences?
This powerful Super Agent In Customer Service self-assessment will make you the credible Super Agent In Customer Service domain expert by revealing just what you need to know to be fluent and ready for any Super Agent In Customer Service challenge.
How do I reduce the effort in the Super Agent In Customer Service work to be done to get problems solved? How can I ensure that plans of action include every Super Agent In Customer Service task and that every Super Agent In Customer Service outcome is in place? How will I save time investigating strategic and tactical options and ensuring Super Agent In Customer Service costs are low? How can I deliver tailored Super Agent In Customer Service advice instantly with structured going-forward plans?
There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Super Agent In Customer Service essentials are covered, from every angle: the Super Agent In Customer Service self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Super Agent In Customer Service outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Super Agent In Customer Service practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Super Agent In Customer Service are maximized with professional results.
Your purchase includes access details to the Super Agent In Customer Service self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
- In-depth and specific Super Agent In Customer Service Checklists
- Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
