The Title 'Shops and the Malls: A Sociological Exploration of Indian Retail Business written by Rachana Sharma' was published in the year 2015. The ISBN number 9789351281405 is assigned to the Hardcover version of this title. This book has total of pp. 264 (Pages). The publisher of this title is Kalpaz Publications. This Book is in English. The subject of this book is Sociology / General, About The Book: - Of recent, Retail globalization has come to dominate academic and political discourse in I

Table of Contents:
Preface 9 1. Globalisation and Beyond : An Introduction 13 Backdrop to the Launch of New Economic Policy in India • Globalisation : Contents and Discontents • New Economic Policy and its Implications • Indian Business Entrepreneurship: Nature and Dynamics 2. Retail Globalisation : Prospects and Challanges 41 Evolution of Retailing India • Experience in South-East Asia: Dissent against Modern Retailing and FDIs • Indian Retail Policy: An Overview• The Methodology 3. City and the Business: A Case of Amritsar 61 Changing Entrepreneurship in Punjab • The Walled City of Amritsar • Business and Business Communities: Then and Now 4. Socio- Economic Profile of the Respondents 87 Profile of Traditional Retailers • Age • Gender and Marital Status • Religion and Caste • Education and Caste • Business Acumen • Years Spent in Business • Type of Household and Businesses • Sales in Business • Pattern of Employment in Shop • Profile of Employees at Modern Formats• Age • Gender and Marital Status • Religion and Caste • Household Type • Family Income and Monthly Salary • Qualifications and Positions Held • Means of Commuting to Workplace • Profile of the Consumers • Age • Gender and Marital Status• Religion and Caste • Educational Qualifications • Annual Income • Type of Household 5. Impact of Modern Retail on Traditional Business 113 Market Efficiency • Labour Displacement • Job Creation • The Indian Retail Experience • Impact on Traditional Business • Impact on Traditional Businesses • Trend of Procurement and Sales • Geographical Settitng and Clientele: Impact Factor • Customer Slow Down • Categorization of Customers on the basis of their Outflow • Customers Prefer Modern Formats than Traditional: Opinion of Retailers • Non- Beneficial Shopping at Modern Stores • The Strategic Struggle for Inclusion • Methods Adopted by Retailers • Liking for Modern Formats: Opinion as Consumers • Opinion on Allowing FDI in Retail • Views of Opponents and Proponents on FDI in Retail • Proponents of FDI • Future of Shops, Malls and Stores. 6. Worklife of Employees at Modern Retail Formats 143 Modern Retail Jobs and Quality of Work Life • Work life of Employess at Modern Retail Formats • Work Status • Motivation to Work at Mart/Store • Discriminatory Practices at Malls/Store • Criteria for Recruitment of Staff • Active Shopping Sections at Modern Formats • Best Selling Section of the Store/Mall/Mart • Services Provided to Customers • Strengthening Relationship with Customers • Trend of Monthly Sales • Malls/ Stores: Catering to Needs of all Classes • Strategies Used to Cater to the Needs of all Classes • Traditional Retail v/s Modern Retail • Traditional Retail will Survive: Opinion • Workplace Problems • uality of Work Life at Modern Formats • Work Environment Provided at Malls/ Stores/ Marts • Management and Employee Relationship • Work Schedule • Withering Relationship • Leisure Time Activities at Workplace • Maintaining Presentation • Compulsive Consumerism. 7. The Social Context of 'Things': Consumption and Consumer Behaviour 179 Redefining Consumption and Consumer Behaviour • Shopping Behaviour of Respondents • The Process of Shopping • Orientation of Going to Malls/Stores • Accompanying Persons • Shopping Time • Sources of Information • Monthly Ration and Preference for Traditional Retail Shop • Reasons for Preferring Different Formats • Reasons for Preferring Modern Formats • Culture of 'Fixed Price' • Deception at Stores • Why Malls have an Appeal? • Lacking Appeal • Mall/ Stores as Signifier of Status • Preference for Brands • Changes in Consumer Behaviour • Views on Competition Between Traditional and Modern retail Formats • Future of Modern Formats • Bright Future • Gloomy Future • General Views on Modern Retail Formats. 8. Globalisation and Contentions: Real and Imagined 217 Retail Dualism and its Implications • Traditional Retailers • • Employees • Consumers • Locating Local in the Global and Challenges Ahead • Appendices 233 References