What are the best strategies for ensuring quality in organizations? Will the service contain high value intellectual property? What is in it for service providers in the new digital economy? Does internal audit provide added assurance regarding the adequacy of risk management systems? How do you handle device reliability when communicating with the cloud?
This best-selling Service Quality self-assessment will make you the trusted Service Quality domain auditor by revealing just what you need to know to be fluent and ready for any Service Quality challenge.
How do I reduce the effort in the Service Quality work to be done to get problems solved? How can I ensure that plans of action include every Service Quality task and that every Service Quality outcome is in place? How will I save time investigating strategic and tactical options and ensuring Service Quality costs are low? How can I deliver tailored Service Quality advice instantly with structured going-forward plans?
There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Service Quality essentials are covered, from every angle: the Service Quality self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Service Quality outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Service Quality practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Service Quality are maximized with professional results.
Your purchase includes access details to the Service Quality self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
- In-depth and specific Service Quality Checklists
- Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
