At what point will vulnerability assessments be performed once Service Design for Business is put into production (e.g., ongoing Risk Management after implementation)? What are the top 3 things at the forefront of our Service Design for Business agendas for the next 3 years? What are the success criteria that will indicate that Service Design for Business objectives have been met and the benefits delivered? What tools and technologies are needed for a custom Service Design for Business project? How do you determine the key elements that affect Service Design for Business workforce satisfaction? how are these elements determined for different workforce groups and segments?

Defining, designing, creating, and implementing a process to solve a business challenge or meet a business objective is the most valuable role... In EVERY company, organization and department.

Unless you are talking a one-time, single-use project within a business, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?'

For more than twenty years, The Art of Service's Self-Assessments empower people who can do just that - whether their title is marketer, entrepreneur, manager, salesperson, consultant, business process manager, executive assistant, IT Manager, CxO etc... - they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

This book is for managers, advisors, consultants, specialists, professionals and anyone interested in Service Design for Business assessment.

All the tools you need to an in-depth Service Design for Business Self-Assessment. Featuring 619 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Service Design for Business improvements can be made.

In using the questions you will be better able to:

- diagnose Service Design for Business projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices

- implement evidence-based best practice strategies aligned with overall goals

- integrate recent advances in Service Design for Business and process design strategies into practice according to best practice guidelines

Using a Self-Assessment tool known as the Service Design for Business Scorecard, you will develop a clear picture of which Service Design for Business areas need attention.

Included with your purchase of the book is the Service Design for Business Self-Assessment downloadable resource, which contains all questions and Self-Assessment areas of this book in a ready to use Excel dashboard, including the self-assessment, graphic insights, and project planning automation - all with examples to get you started with the assessment right away. Access instructions can be found in the book.

You are free to use the Self-Assessment contents in your presentations and materials for customers without asking us - we are here to help.