How AI is transforming internal communications and supportPersonnel on the teams that provide employee support have their hands full with other responsibilities, too. HR teams work on building the kind of company people love working for. IT maintains the company's network and keeps data secure. Office managers frequently run big events like holiday parties.These tasks are crucial, but they're often hard for teams to focus on because they're busy answering routine questions. AI service desks like askSpoke allow employee support teams to balance their service commitments with other important responsibilities by reducing interruptions from rote, repetitive requests.Employees can askSpoke for whatever they need over Slack, email, SMS, and the web. askSpoke's friendly AI will automatically provide a prompt response.How AI is transforming marketing, sales, and customer serviceAI-powered chatbots help with external support as well. Just like with internal support tools like askSpoke, these chatbots learn from real marketers, salespeople, and customer service reps and are eventually able to answer questions as accurately as a knowledgeable person.For example, chatbot for Messenger helps customers plan their vacations. It books flights, hotels, and cars, highlights destination attractions, and even provides answers to questions like "Where can I go for $100 expense budget only?"How AI is transforming business data and analyticsIt's hard to run a competitive business today without data. But even massive amounts of data are useless without a way to transform that data into valuable insights. That's typically why you'd want to hire a data scientist-which just happens to be one of the most difficult roles to fill. How AI is fighting fraud and transforming security. Have you ever taken a call from your bank to find that someone used your debit card fraudulently? Most likely, your bank used some form of AI to detect the fraudulent transaction and decline it. Applying the same basic technology to the workplace helps identify security risks and keeps customer, employee, and company data safe. AI-powered software can automatically detect and address threats among thousands or millions of signals that humans would never be able to parse (especially not in real-time).How AI is transforming productivityWhile AI is transforming the workplace in many different ways across every industry, it's impacting productivity most of all. When your office staffs don't have to scroll through calendars to look for open meeting times, build reports in spreadsheets to look for insights, or spend your day answering the same questions over and over again, you're more productive. Workers are freed from redundant and mindless tasks, giving them more time to do work that matters, solve problems, and exercise their creativity. Some tools use AI to specifically monitor and boost productivity. For example, Deloitte's LaborWise provides company leaders and managers with productivity analytics that help them identify areas where labor costs are too high, impediments that slow people down, and departments that need additional staff.In conclusion, what AI means for the workplace of the future. While some will dramatize the negative impacts of AI, cognitive computing, and robotics, these powerful tools will also help create new jobs, boost productivity, and allow workers to focus on the human aspects of work. Essentially, automation frees companies and their employees up to be more empathetic, to focus on things like the customer experience, employee engagement, and workplace culture.What are traditional office tools to be replaced by AI ?