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Realisierung eines webbasierten Ressourcendispositionssystems für ein Service-Center

Realisierung eines webbasierten Ressourcendispositionssystems für ein Service-Center

          
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About the Book

Inhaltsangabe: Einleitung: Hauptziel dieser Arbeit war es, eine Zeitplanung und -disposition in Form einer Web-basierten Anwendung mittels Standard-Technologien für eine Umgebung zu entwickeln, welche unter Verwendung kommerzieller Datenbanken die Planung von Terminen in Zeitrastern von minimal 0,5 Stunden sowie von Urlaub erlaubt. Die Terminplanung sollte hierbei in Verbindung mit der Erbringung von Produkten und deren Standard-Zeitraster stehen. Die Zeitplanung sollte hierbei durch Service-Center-Mitarbeiter und die Techniker selbst möglich sein und die Darstellung eines Gruppenkalenders ermöglichen. Die Anwendung sollte derart in die bestehenden Geschäftsprozesse der net on Netzwerktechnologien Online GmbH (im weiteren: net on GmbH) integriert werden, dass keine doppelte Erfassung von Daten notwendig ist. Auswertemechanismen sollten jederzeit einen Überblick über den Datenbestand zur Verfügung stellen. Alle vom Auftraggeber verlangten Ziele wurden erreicht und umgesetzt. Einen Monat vor dem Abgabetermin dieser Arbeit wurde die Anwendung bereits im Produktionsbetrieb von allen Mitarbeitern der net on GmbH eingesetzt. Nicht umgesetzt wurde die Einbeziehung der Daten des DB/2-Servers, da hierfür kein Bedarf mehr vorhanden war. Inhaltsverzeichnis: Inhaltsverzeichnis: 1.Vorwort1 1.1Inhalt dieser Arbeit2 1.2Entstehung dieser Arbeit2 1.2.1Erste Erfahrungen mit CGI-Anwendungen2 1.2.2Erste Erfahrungen mit Web-Servern3 1.2.3Vertiefung der Kenntnisse3 1.2.4Notwendigkeit eines Web-basierten Systems4 1.3Danksagungen4 1.4Techniken zur Realisierung Web-basierter Anwendungen5 1.4.1Kommunikationstechnologien5 1.4.2Server-seitige Anwendungen6 1.4.2.1Erweiterungen der Serverfunktionalität6 1.4.2.2Externe Programme6 1.4.3Client-seitige Anwendungen7 1.5Fazit7 2.Anforderungen9 2.1Anforderungsspezifikation10 2.1.1Momentane Situation10 2.1.2Anforderungen der net an GmbH10 2.1.3Benötigte Software12 2.1.4Speicherung der Daten12 2.1.5Anforderungen13 2.1.6Voraus


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Product Details
  • ISBN-13: 9783838629407
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 9 mm
  • Width: 148 mm
  • ISBN-10: 383862940X
  • Publisher Date: 20 Dec 2000
  • Height: 210 mm
  • No of Pages: 156
  • Series Title: German
  • Weight: 213 gr


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Realisierung eines webbasierten Ressourcendispositionssystems für ein Service-Center
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