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Qualitätsmanagement am Beispiel der stationären Hospizarbeit

Qualitätsmanagement am Beispiel der stationären Hospizarbeit

          
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About the Book

Diplomarbeit aus dem Jahr 2006 im Fachbereich Soziale Arbeit / Sozialarbeit, Note: 1,3, Fachhochschule Kiel, Sprache: Deutsch, Abstract: Der Tod stellt unvermeidlich das Ende des Lebens eines jeden Menschen dar. Der Dichter Johann Gottfried von Herder verdeutlicht mit seinem Zitat, " der Faden des Lebens hängt stets am Faden des Todes" Verknüpfung zwischen Leben und Sterben... Zeitmangel, schnelles Abfertigen des Patienten, das Vermeiden von Kontakten und ein kalter und unfreundlicher Umgang mit dem sterbenden Patienten waren Ausdrucksformen der überforderten und überlasteten Mitarbeiter und prägten das Bild des Krankenhausalltages. Der qualitative Umgang mit dem Patienten war der Situation nicht angemessen, es wurde kein Wert auf die Zufriedenheit der Patienten oder der Angehörigen gelegt. Darüber hinaus klagte, z.B. eine Krankenschwester über den Krankenhauszustand und berichtete von der desolaten Situation auf dieser Station. Sie sprach unter anderem von psychischen und physischen Überforderungselementen, dem akuten Zeitdruck und ihrem Gefühl, als Mitarbeiterin nicht gehört und ernst genommen zu werden. Diese belastenden und negativen Erfahrungen gaben mir Anlass dazu, intensiver über eine würdige Unterstützung des betroffenen Menschen auf seiner letzten Reise nachzudenken. Um meinen eigenen Standpunkt zu finden, beschäftigte ich mich eingehend mit der Literatur zu dem Thema Sterben und Tod. Mir wurde deutlich, dass das einsame Sterben im Krankenhaus nicht untypisch ist, allerdings nicht sein muss, da andere Institutionen wie beispielsweise das Hospiz, eine gute Alternative des würdevollen Sterbens bieten. Die Hospizidee legt Wert auf die Achtung der Wünsche und Bedürfnisse sterbender Menschen und schlägt eine Brücke zum gesellschaftlichen System. Das rasante Entwicklungstempo der Hospizbewegung macht deutlich, wie wichtig ein menschenwürdiger Ort des Sterbens in unserer Gesellschaft ist. Jedoch auch im Hospizbereich ist der ganzheitliche und humanitäre Umgang


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Product Details
  • ISBN-13: 9783640885992
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 9 mm
  • Width: 148 mm
  • ISBN-10: 3640885996
  • Publisher Date: 13 Apr 2011
  • Height: 210 mm
  • No of Pages: 144
  • Series Title: German
  • Weight: 199 gr


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