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Qualität unter Zeitknappheit: Am Beispiel der journalistischen Arbeit in Zeitungsredaktionen

Qualität unter Zeitknappheit: Am Beispiel der journalistischen Arbeit in Zeitungsredaktionen

          
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About the Book

Inhaltsangabe: Zusammenfassung: Qualität und Zeit spielen im heutigen wirtschaftlichen Umfeld zunehmend eine bedeutende Rolle. In immer kürzer werdenden Prozessen soll die Qualität der Produkte und Dienstleistungen stetig verbessert werden. Die Erstellung von hoher Qualität in kurzer Zeit bedeutet für viele Unternehmen jedoch ein großes Problem. Das eigentliche Problem ist aber nicht die Zeitknappheit, sondern die Zeitorganisation, genauer: das Zeitmanagement. Ein normaler Arbeitstag dauert in der Regel acht Stunden, so dass es in erster Linie darum geht, diese vorgegebene Zeit optimal zu nutzen. Natürlich kann man auch länger als acht Stunden am Tag arbeiten, doch irgendwann braucht der menschliche Körper ebenfalls genügend Zeit, um sich auszuruhen und um sich zu regenerieren, denn der Mensch unterliegt einem biologischen Zeitrhythmus mit Ruhephasen, von dem er sich nicht loslösen kann. Was Zeit ist, und wie sich Zeit organisieren lässt, soll in Punkt 2 gezeigt werden. Dennoch spielt die Zeit alleine nicht die einzige Rolle. Es reicht nicht aus, die Zeit optimal zu nutzen, sondern der Kunde erwartet vom Anbieter auch noch ein Maximum an Qualität. Der Anspruch an die Qualität hat in den letzten Jahren ebenfalls an Bedeutung gewonnen. Die Eigenvorstellungen des Kunden sind dabei das eigentliche Problem der Anbieter geworden, da diese immer mehr in den Mittelpunkt des Geschehens rücken. Es sind die Kunden, die bestimmen und beurteilen, ob ein Produkt oder eine Dienstleistung den erwarteten Qualitätsvorstellungen entspricht. Bei gleichem Preis wählt der Kunde nämlich in der Regel stets das Produkt mit der für ihn besten Qualität. Der Kunde besitzt heutzutage seine eigenen Vorstellungen darüber, wie ein Produkt oder wie eine Dienstleistung auszusehen hat, und was er unter Qualität versteht. Darum versuchen sich die vielen Anbieter den Kunden anzupassen. Somit ist ein regelrechter Preis- und Qualitätswettbewerb zwischen den Anbietern entstanden. Nur wer sich den Kun


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Product Details
  • ISBN-13: 9783838699523
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 5 mm
  • Weight: 118 gr
  • ISBN-10: 3838699521
  • Publisher Date: 07 Nov 2006
  • Height: 210 mm
  • No of Pages: 80
  • Series Title: German
  • Sub Title: Am Beispiel der journalistischen Arbeit in Zeitungsredaktionen
  • Width: 148 mm


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