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Qualidade e organização do processo de trabalho na Atenção Básica

Qualidade e organização do processo de trabalho na Atenção Básica

          
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About the Book

A necessidade de avançar na efetivação das diretrizes do Sistema Único de Saúde em práticas concretas nos serviços de saúde tem permitido a emergência de diferentes concepções sobre qualidade, evidenciando o caráter polissêmico do termo e sua estreita imbricação com a subjetividade. O presente trabalho pretende compreender como se define a qualidade segundo a percepção dos agentes que diretamente executam as ações na rede de Atenção Básica, a partir de suas vivências em serviços operados segundo processos de organização do trabalho distintos. Os resultados apontam como principais núcleos de significados atribuídos pelos profissionais de saúde em relação à qualidade: Interação entre profissional e usuário - Acolhimento; Modelo de Atenção e organização do Trabalho; Entendimento da realidade social e mediação - Agente Comunitário de Saúde; Equipe qualificada com autonomia para sugerir mudanças e Gerenciamento do Trabalho com corresponsabilidades.


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Product Details
  • ISBN-13: 9786130165284
  • Publisher: Novas Edicoes Academicas
  • Publisher Imprint: Novas Edicoes Academicas
  • Height: 229 mm
  • No of Pages: 128
  • Series Title: Portuguese
  • Weight: 199 gr
  • ISBN-10: 6130165285
  • Publisher Date: 17 Aug 2015
  • Binding: Paperback
  • Language: Portuguese
  • Returnable: N
  • Spine Width: 8 mm
  • Width: 152 mm


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