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Prestation de services de qualité dans une agence immobilière de la métropole de Lagos

Prestation de services de qualité dans une agence immobilière de la métropole de Lagos

          
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About the Book

Cette étude a évalué la qualité de la prestation de services dans les agences immobilières et a examiné les facteurs qui influent sur la prestation de services de qualité dans la métropole de Lagos en vue d'améliorer la prestation de services sur le marché des agences immobilières. Les données ont été recueillies à l'aide de deux séries de questionnaires. La première série de questionnaires a été administrée aux fournisseurs de services immobiliers et la seconde série de questionnaires a été administrée aux consommateurs de services immobiliers. L'étude a montré que la réputation de l'agent était le facteur le plus important dont les consommateurs de services immobiliers tenaient compte pour prendre des décisions sur le choix de l'agent immobilier. De plus, les consommateurs ont perçu les agents immobiliers comme ayant obtenu d'assez bons résultats en termes de courtoisie constante et de propreté régulière de leur apparence. L'étude a en outre montré que les consommateurs étaient d'avis que les services des agences immobilières devaient être améliorés. L'étude a conclu que la prestation de services des agences immobilières dans la zone étudiée était supérieure à la moyenne, mais qu'elle pouvait être améliorée grâce à une réglementation adéquate régissant la pratique de l'agence immobilière, à l'amélioration de la réputation des sociétés immobilières et à davantage de programmes de formation continue.


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Product Details
  • ISBN-13: 9786203129298
  • Publisher: KS Omniscriptum Publishing
  • Publisher Imprint: Editions Notre Savoir
  • Height: 229 mm
  • No of Pages: 136
  • Spine Width: 8 mm
  • Width: 152 mm
  • ISBN-10: 6203129291
  • Publisher Date: 10 Jun 2024
  • Binding: Paperback
  • Language: French
  • Returnable: N
  • Weight: 208 gr


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