Pack Up Your Troubles is based on a lifetime of experience in turning around businesses, changing behaviours and achieving better results through people. The nature of work is progressively being dehumanised by technology, increased size, financial constraints and resource deficits. At the same time, a new generation of employees has a bewildering combination of education and skill, expectation and a sense of entitlement. If they dont like what we offer, they vote with their feet. Absence is still a major problem for most countries in the free world. Retaining skilled people is a constant challenge as contemporary influences encourage them to move around.How do we engage people? Where are we supposed to start? Talking about teamwork sounds fine, but how do you get people to turn up, both metaphorically and physically?Pack up Your Troubles explains what busy leaders can do to tackle such challenges. Its jargon free, practical, and based on the experience of thousands of fellow sufferers, who have been similarly confronted and won through. Whats the use of worrying, when you can use such a kitbag of practical tools?It wont solve every problem but it will help address the challenge of human beings at work. being...well, human, actually!

About the Author

.Andy Sargent has spent a career helping organisations transform and adapt to change. He started work in Londons East End, became an HR adviser and was appointed by The Confederation of British Industry to help lead major political initiatives. He then became a management consultant and has worked at senior level with clients from a wide spectrum of businesses in most sectors all over the world. He worked with John Cleese and Sir Anthony Jay (Yes Prime Minister) on the development of a series of bestselling management training movies, and later produced a series of books and a movie on the vexed subject of Absence and Attendance. He pioneered much of the early development of Team Briefing and in the last few years has advised many household names on practical ways of improving Customer Care, Cost Base Management, Service Delivery and Productivity. As well as writing, he continues to coach and mentor people of all ages and backgrounds