Organisational Behaviour is the study of human behaviour, individual differences, and performances in organisational settings. The field of organisational behaviour involves the individual behaviour and the factors which affect such behaviour, group behaviour and group dynamics relative to individuals within the group and the group interface with the organisation and the structure of organisation itself. Organisational behaviour prompted us to expand the management horizons and approach the subject from various angles and various viewpoints in depth and in an exhaustive manner. The book introduces the students to the concepts of organisation, organisational behaviours and how the managers fit in such organisational environment. It also describes various interdisciplinary forces that affect the complexity of human behaviour. This book has been prepared to cover extensively various facets—both micro as well as macro—of the field of Organisational Behaviour. The language of presentation is highly communicative so that it becomes interesting and comprehensive. This book describes the introductory approaches to organisational behaviour, various theories, structure and design, motivation, morale, leadership theories, interpersonal communication, personality, learning, perception, stress, power and authority, organisational change, organisational development and conflicts & negotiations. At the end of each chapter, review questions and references have been given for the students for better understanding of the subject and to facilitate quick revision for examination purposes. Sufficient number of diagrams and comparative tables and appendices have been provided throughout the book for an easy appreciation of typical business concepts. Accordingly, this book is much more comprehensive in its elaboration of introduction as well as concepts of organisational behaviour. The book has been specially designed for M.B.A. and other professional courses.

Table of Contents:
Volume – 1 1. Introductory Approaches of Organisational Behaviour What is an Organisation, Managers in Organisations, Managerial Functions, Managerial Roles, Managerial Skills, Organisations Good or Bad?, Material Reasons of Organisation, Importance of Organisation, Organisations and the Need for Management, What is Behaviour?, Organisational Behaviour, Nature and Scope of Organisational Behaviour, Contributing Disciplines to the Organisation Behaviour Field, Some General Guidelines about Behaviour, Significance of Organisational Behaviour, Various Approaches of Organisational Behaviour, The Behavioural Approach, The Human Relations Movement, The Hawthorne Studies, Organisational Behavioural Approach, The System Approach, The Contingency Approach, Properties of Modern Organisations, The Dependent Variables, The Independent Variables, Interdisciplinary Studies, Foundations of Individual Behaviour, What is Inherited?, How Does the Development Take Place?, The Role of the Nervous System, Inherited Characteristics, Learned Characteristics, Sensation, Factors of Sensation, Beliefs, Beliefs versus Facts, Beliefs versus Attitudes, Significance of Beliefs, Limitations of Beliefs, Development of Beliefs, Measurement of Beliefs, Back-drop from Indian Culture, The Future of Organisational Behaviour, Review Questions, References. 2. Perception Introduction, Factors Influencing Perception, Perceptual Process, Perceptual Selection, Factors Influencing Perceptual Selectivity, External (exogenous) Factors, Internal or Personal Factors, Perceptual Organisation, Characteristics of the Perceiver, Characteristics of the Person Being Perceived, Characteristics of the Situation, Impression Management, The Process of Impression Management, Employee Impression Management Strategies, Barriers to Perceptual Accuracy, Stereotyping, Halo Effect, Expectancy Effect, Perceptual Defence, Projection, Attribution Theory, Attributions Process, Attributions of Success and Failure, Difference between Perception and Sensation, Review Questions, References. 3. Personality and Attitudes Major Contributing Factors to Personality, Personality Development and Socialisation, Major Personality Attributes, Theories of Personality, Scale of Personality, Organisational Implications, Attitudes, Determinants of Attitudes, The Nature and Dimensions of Attitudes, Functions of Attitudes, Components of Attitudes, Source of Attitudes, Types of Attitudes, Significance and Functions of Attitudes, Changing Attitudes, Attitudes and Consistency, Cognitive Dissonance Theory, Attitudes and Workforce Diversity, Attitudes and Values, Attitudes and Job Satisfaction, Review Questions, References. 4. Work Motivation Concept of Motivation, Nature of Motivation, Motivation Process, Characteristics of Motivation Process, Forms of Needs, Theories of Motivation, Content Theory, Relation to Maslow’s Need Hierarchy, Comparison of Maslow and Herzberg Models, McClelland’s Theory, Alderfer’s ERG Theory, Process Theory of Motivation, Vroom’s Expectancy Theory of Motivation, Theory X and Theory Y, Comparison of Theories X, Theory Y, and Theory Z, J. Stacy Adam’s Equity Theory, Financial and Non-Financial Incentives, Review Questions, References. 5. Power, Authority and Political Behaviour Features of Power, Authority, Different Forms of Authority, Factors of Authority, The Distinction Among Power, Authority and Influence, Different Forms of Interpersonal Power, Structural Sources of Power, Knowledge as Power, Resources as Power, Decision-Making as Power, Networks as Power, Lower Level Employee Power, Power Relationships, Contingency Approaches to Power, Upward Flow of Power, The Effective Use of Power, Power Tactics, Coalitions, Dependency, Interdepartmental Power, Empowerment, Politics, Main Feature of Politics, Factors Contributing to Political Behaviour, Political Behaviour, Organisational Politics, What Does Organisational Politics Involve?, Research on Organisational Politics, Political Tactics, Antidotes to Political Behaviour, Personality and Political Behaviour, Dysfunctional Political Behaviour, What Factors Contribute to Dysfunctional Politicking?, Playing Politics, Some Devious Political Tactics, Ethics, Power, and Politics, Review Questions, References. 6. Work Stress Introduction, A Working Definition, A Working Model of Stress and Work, Sources of Stress, Occupational Sources, Basic Forms of Stress, Frustration and Anxiety, Stress and Job Performance, The Effects of Stress, Physical Problems due to Stress, Psychological Problems due to Stress, Behavioural Problems due to Stress, The Causes of Stress, Extra Organisational Stressors, Organisational Stressors, Group Stressors, Stress Management, Organisational Coping Strategies, Individual Coping Strategies, Review Questions, References. 7. Behavioural Approaches to Group Introduction, Types of Group, Formal Groups, Informal Groups, Primary & Secondary Group, In-and-Out Groups, Why do People Join Groups?, Factors of Group Formation, The Nature of Groups, Features of a Mature Group, Functions of Groups, Stages of Group Development, Group Structure, Formal Leadership, Roles, Group Norms, Status, Status Equity, Group Size, Composition of Group, Group Cohesiveness, Group Processes, Group Tasks, Group Think, Groupshift, Types of Group Interaction, Meetings, Team, Teams versus Groups, Group Dynamics, Internal Determinants of a Group Change, External Determinants of a Group Change, Theories of Group Formation, Committee Groups, Types of Committee Groups, Benefits of Committees, Limitations of Committees, Group Decision-making, The Nature of Decision-making, Characteristics of Decision-making, Decision-Making Process, Positive and Negative Aspects of Group Decision-Making, Positive Aspects of Group Decision-making, Negative Aspects of Group Decision-Making, Homans Model, Required and Emergent System, Background and Environmental Factors, Implications, Participative Decision-making Technique, The Delphi Technique, The Nominal Group Technique, Dialectic Decision Method, The Leadership Role in Group Decision-Making, The Rational Decision-making Process, Review Questions, References. 8. Organisational Culture and Climate Influences Introduction, Features of Organisational Cultures, Generalisations for Change Culture, Ethical Dimensions of Culture, Culture is a Descriptive Term, Consequences and Forms of Organisational Cultures, Different Forms of Organisational Culture, Uniformity of Culture, Organisational Culture and Effectiveness, National Culture, Organisational Culture versus National Culture, History and Culture, Strong versus Weak Cultures, Culture versus Formalisation, Creating and Maintaining a Culture, Components of Culture, Developing Organisational Culture, Changing Organisational Culture, Performance and Organisational Culture, Ethical Behaviour and Organisational Culture, The Organisational Socialisation Process, Strengthening Organisational Cultures, Cross-cultural Training Relying on Local Managerial Talent, Cross-cultural Research Findings, Hofstede’s Research, Cross-cultural Transitions, Levels of Culture, Managing Organisational Culture, How Culture Affects Work?, Sub-cultures in Organisations, Organisational Climate, Factors Affecting Organisational, Climate, Developing a Sound Organisational Climate, Review Questions, References. 9. Leadership Theories and Models Introduction, Features of Leadership, Personal Characteristics of Leaders, A Model of Leadership, Theories of Leadership, Trait Theory, Behavioural Theory, Lowa Leadership Studies, Ohio State Studies, Managerial Grid, Tridimensional Grid, Scandinavian Studies, Limitations of the Behavioural Model, Contingency or Situational Theory of Leadership, Fiedler’s Contingency Model, Path-Goal Theory of Leadership, Identifying Leadership Style, Hersey and Blanchard’s Situational Theory or Life-cycle Theory, Leader-member Exchange (LMX) Theory, Vroom-Yetton Model, Most Recent Approaches for Leadership, Attribution Theory of Leadership, Attributional Leadership Model, Charismatic Leadership Theories, Transactional and Transformational Leadership, Transactional Leadership, Visionary Leadership, Leadership as a Continuum, Is There a Biological Basis for Leadership?, Leadership Styles in Indian Organisations, Review Questions, References. 10. Approaches to Planned Organisational Change Introduction, Classification of Forces for Change, Objectives of Planned Change, Improving Organisational Adaptability, Changing Individual Behaviours, Pressures on Organisations for Change, Globalisation of Markets, Information Technology and Computer Networks, Changing Nature of Management, Changing Nature of the Work Force, Various Forms of Organisational Change, Basic Forms of Changes Based on the Organisational Culture, Process of Change, Steps Included in the Process of Change, Resistance to Change, Overcoming Resistance to Change, Suggestions for Overcoming Resistance to Change, Changing Organisations, A Systems Approach to Change Individual Reactions to Change, How People Respond to Changes They Like, How People Respond to Changes They Fear and Dislike, A Contingency Model for Getting Employees Through Changes, Alternative Change Management Approaches, Depth of Intended Change, The Essential Stages for Effective Change Management, Review Questions, References.