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Möglichkeiten zur Gestaltung verbindlicher Telekooperation

Möglichkeiten zur Gestaltung verbindlicher Telekooperation

          
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About the Book

Inhaltsangabe: Einleitung: Das Problem der Flüchtigkeit in der Telefonie - Inhalte werden wiedergegeben, können aber nicht archiviert werden - hat schon Thomas Alva Edison kurz nach der Erfindung des Telefons durch Graham Bell gesehen. Edison konstruierte ein Gerät, mit dessen Hilfe man Gespräche mitschneiden und zur Dokumentation beliebig oft abspielen konnte, den Phonographen. Das Telefon ist nicht nur das am weitesten verbreitete, sondern auch das am meisten genutzte Kommunikationsmedium, obwohl es in einigen Punkten nicht alle Wünsche und Anforderungen erfüllt. So ergab eine Versuchsstudie der GMD mit einem mobilen persönlichen Sicherheitsmanager, dass viele Teilnehmer die Möglichkeit begrüßten, Belege für erfolgreiche und erfolglose Verbindungsversuche zu erhalten. Bei den Nachgesprächen zu der Studie ergab sich außerdem, dass zusätzlich zu den Verbindungsbestätigungen eine Bestätigung der telefonischen Absprachen gewünscht wurde. Sollen verbindliche Vereinbarungen über das Telefon getroffen werden, muss Kontrolle wie auch Durchsetzbarkeit der Vereinbarung gewährleistet sein. Die Verbindlichkeit der Kommunikation sollte durch das Medium unterstützt werden. Dies wird erreicht, indem die Inhalte der Kommunikation im Konfliktfall gegenüber Dritten nachgewiesen werden können. Die an der Kommunikation beteiligten Personen sowie die eingegangenen Verpflichtungen müssen glaubhaft gegenüber einer Kontrollinstanz belegbar sein, damit eine Kontrolle und Durchsetzbarkeit der realen Erfüllung der eingegangenen Verpflichtungen garantiert werden kann. Die Problematik der Flüchtigkeit in der Telefonie lässt sich an folgendem Szenario aus dem Bereich des Telefonbanking verdeutlichen: Ein Kunde besitzt 1000 Aktien von einer Firma, der Kurs dieser Aktien befindet sich zwischen 60, - und 55, - . Der Kunde gibt telefonisch eine Verkaufsorder seines kompletten Aktienpakets zu einem Stop Loss von 50, - an seine Bank. Der Kurs der Aktie stürzt danach auf 18, - ab, aber die Aktien lie


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Product Details
  • ISBN-13: 9783838644387
  • Publisher: Diplom.de
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 6 mm
  • Width: 148 mm
  • ISBN-10: 3838644387
  • Publisher Date: 21 Aug 2001
  • Height: 210 mm
  • No of Pages: 102
  • Series Title: German
  • Weight: 145 gr


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Möglichkeiten zur Gestaltung verbindlicher Telekooperation
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