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Médiation Transformative: La Boite À Outils De La Gestion Des Conflits

Médiation Transformative: La Boite À Outils De La Gestion Des Conflits

          
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About the Book

La Médiation Transformative: La Boite À Outils De La Gestion Des Conflits !

La communication bienveillante, également connue sous le nom de communication non-violente, permet de résoudre efficacement les conflits en mettant l'accent sur l'empathie, le respect et la compréhension mutuelle.

La communication bienveillante facilite la résolution des conflits en promouvant l'expression honnête des émotions, l'écoute active, l'empathie, la recherche de solutions et le renforcement des relations interpersonnelles.

Ce module s'intéresse à la résolution de conflits. Vous verrez que la communication bienveillante permet de résoudre n'importe quel conflit (entre des responsables et leurs employés, dans un couple ou une famille, etc.), de telle façon que toutes les parties soient satisfaites.

Les thèmes abordés dans ce module sont les suivants:
  • Comment gérer un conflit entre deux personnes ?

  • Quelles sont les 5 attitudes de la gestion résolution de conflits ?

  • Le rôle du médiateur en communication non violente;

  • L'utilisation d'un langage présent et positif pour résoudre un conflit;

  • Le rôle du médiateur en communication bienveillante.

Le médiateur en communication bienveillante joue un rôle essentiel pour faciliter la résolution des conflits et favoriser un dialogue constructif entre les parties en conflit.

Le rôle du médiateur en communication bienveillante est d'aider les parties en conflit à établir un dialogue constructif, à exprimer leurs émotions et leurs besoins, à développer l'empathie et à rechercher des solutions mutuellement satisfaisantes.

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Tags: médiation, mediation sociale, communication positive, la mediation transformative, la gestion des conflits, communication non violente, communication authentique


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Product Details
  • ISBN-13: 9798391215035
  • Publisher: Amazon Digital Services LLC - Kdp
  • Publisher Imprint: Independently Published
  • Height: 229 mm
  • No of Pages: 52
  • Spine Width: 3 mm
  • Weight: 86 gr
  • ISBN-10: 8391215032
  • Publisher Date: 13 Apr 2023
  • Binding: Paperback
  • Language: French
  • Returnable: N
  • Sub Title: La Boite À Outils De La Gestion Des Conflits
  • Width: 152 mm


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