CONTENTS - Unit – I Human Resource Management 1. Human Resource Management- Introduction, 2. Human Resource Planning, 3. Recruitment and Selection, 4. Compensation and Benefits, 5. Training and Development, 6. Performance and Potential Appraisal, 7. Conflict, Stress and Counseling, 8. Collective Bargaining and Negotiation, 9. Grievance Management, 10. Motivation and its Theories, 11. Job Design, 12. Leadership, Unit – II Industrial Relation and Labour Laws 13. Industrial Relations and Trade Union, 14. Factories Act, 1948, 15. Industrial Dispute Act, 1947, 16. Employees State Insurance Act, 1948, 17. The Minimum Wages Act, 1948, 18. Maternity Benefits Act, 1961, 19. Payment of Wages Act, 1936, 20. Payment of Bonus Act, 1965, 21. Payment of Gratuity Act, 1972, 22. Employees Compensation Act, 1923, 23. Employees Provident Fund, 1952, 24. Contract Labour Act, 1970, 25. The Industrial Employment (Standing Orders) Act 1946, Unit – III Management Information System 26. Management Information System (MIS) Unit – IV Total Quality Management 27. Total Quality Management- Introduction Miscellaneous Objective Questions, Interview Questions with Suggested Answers, Glossary of Human Resource Management, Motivational and Inspirational Quotes
