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Marketing Management

Marketing Management

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Marketing management is designed to cater to syllabi requirements of courses on marketing. Steeped in the core concepts of marketing, the text nonetheless incorporates the latest trends in marketing and showcases many of the path breaking efforts by marketers in recent past. This thoroughly revised 6th edition includes discussion on most widely discussed topics in the subject in recent past. Alongside, the text captures the core concepts comprehensively and follows an application-based approach.
salient features:
new cases on leading new age organizations such as hotstar, oyo, Airbnb, Netflix, Amazon prime, Uber etc.
new sections on digital marketing, social media marketing, defining brand etc.
updated and detailed coverage on marketing environment, retail business model, distribution management, organization buying behavior etc.
more engaging and logically driven revised br>Chapter structure
thoroughly revised chapters focusing on how markets have evolved in recent past.

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About the Book

This book depicts marketing in contemporary and future India by providing a clear understanding of the
marketing concepts, with due emphasis on developing application skills. It comprehensively discusses
marketing management concepts and frameworks with numerous illustrations and cases in the Indian
context.

This revised and up-to-date text presents the evolving marketing scenario with the latest marketing data.

Salient Features
- Emphasis on ‘Innovations in Marketing' through examples and cases.
- Numerous new examples, data, research inputs and concepts introduced.
- Outcome-based pedagogy with Learning Objectives and content tagged with LO.

About the Author

Rajan Saxena, Vice Chancellor and Professor of Marketing, NMIMS University, Mumbai



Table of Contents:
Chapter 1 Marketing Management Today Section 1 The Marketing Environment Chapter 2 The Customer Chapter 3 The Competition Section 2 Assembling the Marketing Toolbox Chapter 4 Marketing Planning Chapter 5 Marketing Research and Information Systems Chapter 6 Consumer Behaviour Chapter 7 Organisational Buying Behaviour Chapter 8 Segmenting and Targeting Chapter 9 Market Measurement and Demand Forecasting Section 3 Creating of Cust omer Value Chapter 10 Product Management Chapter 11 New Product Decisions Chapter 12 Brand Management and Decisions Chapter 13 Customer Service Chapter 14 Pricing Decisions Section 4 Communication and Deliverance of Customer Value Chapter 15 Integrated Marketing Communications Chapter 16 Advertising Management Chapter 17 Sales Promotion and Public R elations Chapter 18 Managing the Sales Function Chapter 19 Managing the Distribution Function Chapter 20 Retail Management Chapter 21 Direct Marketing Section 5 Creating Sustainable Competitive Value and Growth Chapter 22 Marketing Strategy Chapter 23 Customer Relationship Management Chapter 24 Marketing Organization Chapter 25 Marketing Performance and Control Section 6 Broadening Horizons Chapter 26 Global Marketing Chapter 27 Service Marketing Chapter 28 Rural Marketing Section 7 Cases Case 1 Nano—A Dream Car F or The Poor Case 2 Jaago Re! One Billion People Case 3 Fabindia—Fabric of India Case 4 Staying Hearty and Healthy—The Saffola Way Endnotes References Bibliography Author Index Company Index Subject Index


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Product Details
  • ISBN-13: 9789339223304
  • Publisher: McGraw Hill Education (India) Pvt Ltd.
  • Binding: Paperback
  • Language: English
  • ISBN-10: 9339223306
  • Publisher Date: September'2015
  • Edition: 5
  • No of Pages: 852

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