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Manual da Portaria: Guerreiros da portaria

Manual da Portaria: Guerreiros da portaria

          
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About the Book

SUMÁRIO
INTRODUÇÃO
1) VIDA DE PORTEIRO
2) HISTÓRIA DA PORTARIA
3) A PROFISSÃO DE PORTEIRO
4) AS MUDANÇAS NA PROFISSÃO DE PORTEIRO
5) A PERICULOSIDADE DA PROFISSÃO DE PORTEIRO
6) PORTEIRO É UM PROFISSIONAL DA SEGURANÇA
7) TIPOS DE PORTEIROS E LOCAIS DE TRABALHO
8) VOCÊ É UM PROFISSIONAL DE PORTARIA?
9) A IMPORTÂNCIA DE SER PROFISSIONAL
10) POSTURA PROFISSIONAL
11) TRABALHO EM EQUIPE
12) FALTAS E ATRASOS NA EQUIPE
13) PASSAGEM DE TURNO EFICAZ
14) AGRESSÃO A PORTEIROS
15) AUTOCONTROLE
16) PORTEIRO DE ALTO PADRÃO
17) O MELHOR PORTEIRO DO MUNDO
18) A IMPORTÂNCIA DO NOSSO TRABALHO
19) O PORTEIRO
20) PERFIL DO PORTEIRO
21) A IMPORTÂNCIA DO PORTEIRO
22) FUNÇÃO, ATRIBUIÇÕES E MISSÃO DO PORTEIRO
23) FUNÇÃO DO PORTEIRO
24) ATRIBUIÇÕES DO PORTEIRO
25) MISSÃO DO PORTEIRO
26) A COMPETÊNCIA MAIS IMPORTANTE DO PORTEIRO
27) A QUALIDADE MAIS IMPORTANTE DO PORTEIRO
28) A IMPORTÂNCIA DA NOSSA MISSÃO
29) OS TRÊS PILARES DA PORTARIA
30) ATENDIMENTO
31) VIGILÂNCIA
32) CONTROLE DE ACESSO
33) DINÂMICA DE PORTARIA
34) SEGURANÇA COMEÇA NA PORTARIA
35) O QUE É SEGURANÇA?
36) OS MAIORES ERROS DO PORTEIRO
37) O PIOR ERRO DO PORTEIRO
38) O PROFISSIONAL DE PORTARIA
39) ATENDIMENTO A VISITANTES
40) ATITUDES SUSPEITAS
41) VISITANTE COM CHAVE, SEM AUTORIZAÇÃO
42) AUTORIZAÇÃO POR TELEFONE
43) VISITANTE ENTRANDO NO VÁCUO
44) ACOMPANHANTE DESCONHECIDO
45) VISITANTE COM ATITUDES SUSPEITAS
46) VISITANTE SAINDO EM ATITUDE SUSPEITA
47) MORADOR RENDIDO NA FRENTE DO PRÉDIO
48) CONTROLE DA GARAGEM CLONADO
49) VAGA ANTI-SEQUESTRO NA GARAGEM
50) MORADOR RENDIDO NA GARAGEM
51) NOMENCLATURAS DA SEGURANÇA
52) LÍDER DE PORTARIA
53) PERFIL DO LÍDER
54) FUNÇÃO DO LÍDER
55) ATRIBUIÇÕES DO LÍDER
56) MISSÃO DO LÍDER
57) A COMPETÊNCIA MAIS IMPORTANTE DO LÍDER
58) O LÍDER EFICAZ
59) OS MAIORES ERROS DO LÍDER
60) ANÁLISE DE RISCOS
61) MEDIAÇÃO DE CONFLITO
62) GESTÃO DE CRISE
63) ENCARREGADO DE PORTARIA
64) PERFIL DO ENCARREGADO
65) FUNÇÃO DO ENCARREGADO
66) ATRIBUIÇÕES DO ENCARREGADO
67) MISSÃO DO ENCARREGADO
68) A COMPETÊNCIA MAIS IMPORTANTE DO ENCARREGADO
69) DIFERENÇA ENTRE PORTEIRO E VIGILANTE
70) ATENDIMENTO A OFICIAL DE JUSTIÇA
71) ATENDIMENTO A POLICIAIS
72) IDENTIFICAÇÃO DE POLICIAIS
73) FLAGRANTE DELITO OU PRISÃO EM FLAGRANTE
74) BUSCA E APREENSÃO
75) EMERGÊNCIA POLICIAL
76) CALÚNIA, DIFAMAÇÃO E INJÚRIA
77) ASSÉDIO MORAL NO TRABALHO
78) SUPERVISOR DE PORTARIA
79) PERFIL DO SUPERVISOR
80) FUNÇÃO DO SUPERVISOR
81) ATRIBUIÇÕES DO SUPERVISOR
82) MISSÃO DO SUPERVISOR
83) A COMPETÊNCIA MAIS IMPORTANTE DO SUPERVISOR
84) A NOVA GERAÇÃO DE PROFISSIONAIS DA SEGURANÇA
85) PROFISSIONAIS DA SEGURANÇA
86) A INDÚSTRIA DA SEGURANÇA
87) FACULDADE DE SEGURANÇA PRIVADA
88) OS MAIORES ERROS DAS EMPRESAS DE SEGURANÇA
89) MODELOS DE GESTÃO DE PESSOAS


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Product Details
  • ISBN-13: 9798555814302
  • Publisher: Amazon Digital Services LLC - KDP Print US
  • Publisher Imprint: Independently Published
  • Height: 229 mm
  • No of Pages: 54
  • Spine Width: 3 mm
  • Weight: 86 gr
  • ISBN-10: 8555814308
  • Publisher Date: 30 Oct 2020
  • Binding: Paperback
  • Language: Portuguese
  • Returnable: N
  • Sub Title: Guerreiros da portaria
  • Width: 152 mm

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