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Lebendiges Qualitätsmanagement. Wie kann gutes Qualitätsmanagement in einer stationären Einrichtung gelebt werden?

Lebendiges Qualitätsmanagement. Wie kann gutes Qualitätsmanagement in einer stationären Einrichtung gelebt werden?

          
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About the Book

Diplomarbeit aus dem Jahr 2017 im Fachbereich Pflegewissenschaft - Pflegemanagement, Note: 1,9, Hamburger Fern-Hochschule, Sprache: Deutsch, Abstract: Im Gesundheitsbereich gewinnt das Thema Qualität immer mehr an Bedeutung. Der Wettbewerb unter den Leistungserbringern steigt zunehmend und somit rückt das Thema Qualität immer wieder in den Vordergrund. Einrichtungen sind gesetzlich verpflichtet, ihre Dienstleistungen qualitätsorientiert und nach geeigneten Qualitätsmanagementsystemen zu erbringen. Um mit den Anforderungen mithalten zu können, müssen die Einrichtungen ein Qualitätsmanagementsystem einführen. Damit Qualität überhaupt erreicht werden kann, muss an der Organisationsentwicklung kontinuierlich gearbeitet werden. Bei der Organisationsentwicklung handelt es sich um ein umfassendes Entwicklungs- und Veränderungsprozess von Organisationen mit Einbeziehung aller Beteiligten. Ein wichtiger Aspekt ist die Integration der Mitarbeiter in die Prozesse. Denn nur durch zufriedene Mitarbeiter kann sich eine Organisation entwickeln und somit hohe Qualität erbringen. Die wichtigste Rolle hat die hier die Führungskraft. An ihr zeigt sich, wie die Qualität in der Organisation gelebt wird. Ihr Verhalten hat großen Einfluss auf das Verhalten der Mitarbeiter. Diese Arbeit befasst sich mit der Frage: Wie kann gutes Qualitätsmanagement in einer stationären Einrichtung gelebt werden? Anhand von Literatur werden in dieser Arbeit mehrere Qualitätsmanagementsysteme gegenübergestellt und versucht, die Wichtigkeit des Zusammenspiels zwischen Qualitätsmanagement und Organisationsentwicklung zu verdeutlichen. Die theoretische Abhandlung befasst sich zunächst mit dem Thema Qualität und versucht dem Leser zu verdeutlichen, was Qualität, besonders im Bereich der Pflege bedeutet und wie die Pflegequalität erfasst und interpretiert werden kann. Anschließend wird die Thematik des Qualitätsmanagements näher beschrieben. Der Nutzen und die Grundsätze von Qualitätsmanagement sollen dem Leser


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Product Details
  • ISBN-13: 9783346174369
  • Publisher: Grin Verlag
  • Publisher Imprint: Grin Verlag
  • Height: 210 mm
  • No of Pages: 68
  • Spine Width: 4 mm
  • Width: 148 mm
  • ISBN-10: 3346174360
  • Publisher Date: 01 May 2020
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Weight: 100 gr


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Lebendiges Qualitätsmanagement. Wie kann gutes Qualitätsmanagement in einer stationären Einrichtung gelebt werden?
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