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Konzeptionen der Bankfiliale der Zukunft

Konzeptionen der Bankfiliale der Zukunft

          
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About the Book

Studienarbeit aus dem Jahr 2009 im Fachbereich BWL - Bank, Börse, Versicherung, Note: 2,0, AKAD-Fachhochschule Leipzig (Wirtschaftswissenschaften), Sprache: Deutsch, Abstract: "Beachte immer, daß nichts bleibt, wie es ist und denke daran, daß die Natur immer wieder ihre Formen wechselt." Dieses beinahe 1900 Jahre alte Zitat des römischen Kaisers Marc Aurel (121 - 180 n.Chr.) erscheint heute aktueller denn je. Die Welt befindet sich in einem stetigen Wandel. Eine rasant fortschreitende Technologisierung aller Lebensbereiche stellt viele Menschen vor ungeahnte Herausforderungen. Dies gilt insbesondere auch im Bereich der Finanzdienstleistungen, wo der zunehmende Einsatz von modernen Technologien die Frage aufwirft, wie viel und welche Art Technik der Kunde "verträgt" und wo der Kontakt Kunde - Berater unerlässlich ist. Diese Hausarbeit wird sich im Folgenden explizit mit der Zukunft von Filialbanken beschäftigen, also mit Banken, die über mehrere örtliche Niederlassungen bzw. Betriebsstätten verfügen. Ich werde versuchen aufzuzeigen, wie die Filiale der Zukunft aussehen könnte, hinsichtlich psychologischer Ausrichtung, Architektur, Dienstleistungsspektrum und Personalpolitik. Der Status Quo ist nicht schlecht, jedoch erscheint Vieles in der Filialwelt von Banken noch verbesserungsfähig. Diese Arbeit erhebt keinen Anspruch auf Vollständigkeit. Da sich die Gesellschaft im stetigen Wandel befindet, muss sich eine Konzeption flexibel an Veränderungen anpassen können.


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Product Details
  • ISBN-13: 9783640683482
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 2 mm
  • Width: 140 mm
  • ISBN-10: 364068348X
  • Publisher Date: 01 Sep 2010
  • Height: 216 mm
  • No of Pages: 32
  • Series Title: German
  • Weight: 50 gr


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