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Kommunikation und Fragetechnik

Kommunikation und Fragetechnik

          
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About the Book

Studienarbeit aus dem Jahr 2012 im Fachbereich Medien / Kommunikation - Methoden und Forschungslogik, Hochschule Koblenz (ehem. FH Koblenz), Veranstaltung: Konflikte beurteilen, managen und Einzelpersonen coachen, Sprache: Deutsch, Abstract: "Dass wir miteinander reden können, macht uns zu Menschen."2 Kommunikation ist ein wichtiger und alltäglicher Bestandteil unseres Lebens. Die Gesellschaft des ausgehenden 20. und 21. Jahrhunderts definiert sich nicht nur als modern, sondern bezeichnet sich sogar als Informations- und Kommunikationsgesellschaft. Die Möglichkeiten der Kommunikation und der Informationsgewinnung erscheinen nahezu unbegrenzt. Somit ist die Kommunikation aus der menschlichen Gemeinschaft kaum noch weg zu denken. Individuen sind ein Bestimmungsmerkmal von Gesellschaften da sie es doch sind, die durch ein Netzwerk sozialer Beziehungen miteinander in Kontakt und Interaktion treten und somit immer in unterschiedlichen Kommunikationsprozessen miteinander stehen. Wo Menschen miteinander in Kontakt stehen, bietet die Sprache allerdings auch immer einen Nährboden auf dem Konflikte und Missverständnisse entstehen und wachsen können. Ursache dafür ist oftmals, dass die Sprache des anderen nicht richtig verstanden oder die eigene Sprache nicht richtig verwendet wird. Welche Bedeutung Kommunikation gerade im Bereich der Sozialen Arbeit hat, wird deutlich wenn man die möglichen Folgen missglückter Kommunikation betrachtet. Diese reichen von Verwirrung, weil ein Klient etwas missversteht, über emotionale Kränkung, weil ein Klient sich beleidigt fühlt, bis hin zu schweren Konflikten zwischen Klient und Sozialarbeiter/in, welche eine Zusammenarbeit beider unmöglich machen. So sagte auch schon der amerikanische Philosoph William James: "Aus vielen Worten entspringt auch immer die Gelegenheit zum Missverständnis."Die Wichtigkeit der Kommunikation in der Sozialen Arbeit wird auch verdeutlicht, wenn man einen Blick darauf wirft, welche positiven Folgen geglückte Kommuni


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Product Details
  • ISBN-13: 9783656117087
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: German
  • Returnable: N
  • Spine Width: 5 mm
  • Width: 148 mm
  • ISBN-10: 365611708X
  • Publisher Date: 04 Feb 2012
  • Height: 210 mm
  • No of Pages: 88
  • Series Title: German
  • Weight: 127 gr


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