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Knowledge Management Systems

Knowledge Management Systems

          
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About the Book

Knowledge management is becoming more and more important in a changing business climate, as organizations are faced with tremendous competitive pressures Knowledge management skills and processes are crucial to this, as they leverage a company?s renewable, reusable and accumulating assets. This book provides an essential guide to the area of knowledge management, and specifically highlights new developments such as Knowledge Management Systems. This book covers a fast-growing topic in great depth, and will prove invaluable to students taking Knowledge Management courses on degrees in Business, Management or Information Systems. It is also a useful guide for practitioners contemplating new technological developments in the field.

Table of Contents:
1. Introduction to Software Quality 2. Establishment of a Software Quality Program 3. The Trillion Dollar Dilemma- The Year 2000 4. Software Quality Assurance Planning- An Overview 5. Software Quality Assurance Plan- Purpose and Scope 6. Software Quality Assurance Management 7. Documentation 8. Standards, Practices, Conventions and Metrics 9. Reviews and Audits 10. Test 11. Problem Reporting and Corrective Action 12. Tools, Techniques, and Methodologies 13. Code Control 14. Media Control 15. Supplier Control 16. Records Collection, Maintenance, and Retention 17. Training 18. Risk Management 19. Comparison of the ISO 9000 Model with SEI?s CMM


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Product Details
  • ISBN-13: 9788131505717
  • Publisher: Cengage Learning India
  • Publisher Imprint: Cengage Learning India
  • Edition: 01
  • No of Pages: 266
  • ISBN-10: 8131505715
  • Publisher Date: 2008
  • Binding: Paperback
  • Language: English

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