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Knowledge Management : Systems And Processes

Knowledge Management : Systems And Processes

          
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Knowledge Management: Systems and Processes in the AI Era, Third Edition, is aimed at students and managers who seek detailed insights into contemporary knowledge management (KM). It explains the concepts, theories, and technologies that provide the foundation for knowledge management; the systems and structures that constitute KM solutions; and the processes for developing, deploying, and evaluating these KM solutions. This book serves as a complete introduction to the subject of knowledge management, incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics. This third edition has been revised and expanded to include more coverage of emergent trends such as cloud computing, online communities, crowdsourcing, and artificial intelligence. Aimed at advanced undergraduate, postgraduate, and MBA students who are seeking a comprehensive perspective on knowledge management, Knowledge Management is also complemented by online support for lecturers including suggested solutions to the many review questions and application exercises contained within the book.

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About the Book

This text serves as a complete introduction to the subject of Knowledge Management. It incorporates technical and social aspects, and concepts and principles with practical examples. The traditional as well as emerging Knowledge Management approaches are also covered.

The book enhances the conventional exposition of knowledge management with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations.

Highlights :

Case studies of actual knowledge management system implementation

Numerous vignettes describing practical applications of KM initiatives at leading firms and government organizations

Extensive use of the latest developments and examples from the field of KM.

"Knowledge Management: Systems and Processes is a comprehensive coverage of KM, including the explication and connection of the human and the technical side of the discipline so necessary for success now and in the future. The book is rich in information and detail, and is very clearly written with many good examples and illustrations. Congratulations to the authors!"

—from the Foreword by Cyrus F. (Chuck) Gibson
Center for Information Systems Research, MIT
About the AuthorDr. Irma Becerra-Fernandez is the Knight Ridder Research Professor of Management Information Systems at Florida International University.|Dr. Rajiv Sabherwal is the Emery C. Turner Professor of Information Systems and the Director of the Ph.D. Program in Business Administration at the University of Missouri, St. Louis.


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Product Details
  • ISBN-13: 9788120341371
  • Publisher: PHI Learning
  • Publisher Imprint: Phi Learning
  • Edition: 1
  • Weight: 580 gr
  • ISBN-10: 8120341376
  • Publisher Date: 2010
  • Binding: Paperback
  • No of Pages: 368

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