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Klagehjelp: Oppstarten

Klagehjelp: Oppstarten

          
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About the Book

Klagehjelp kom til i etterkant av at DNB-kunden Ivar Petter Røeggen vant frem i Høyesterett den 22. mars 2013. Bankkjempen måtte punge ut etter at spareproduktene de hadde solgt ham gikk filleveien. Saken hadde pågått i flere år og rundt om i det ganske land, satt både kunder og finansfolk og fulgte saken nøye. Dag Rune Flåten var en av dem. Finanskrisen hadde slått inn på mange plan også for ham og han hadde brukt mye tid på å sette seg inn i hvorfor det gikk så galt. Bankenes og de ulike finansselskapenes rolle ... hvordan de maktet å sikre seg fortjenesten, mens tapene ble overført til forbrukerne ... en skulle nesten ikke tro det var mulig. Da Røeggen vant frem, etablerte han Klagehjelp og tilbød finanskunder hjelp til å få erstattet tapene sine. Motstanden var ekstrem - selvsagt fra finansnæringen, men også fra en rekke uventede hold. Da Klagehjelp senere engasjerte seg også i VWs utslippsskandale, da eksploderte det.
About the Author: Dag Rune Flaaten bor sammen med familien i Haugesund. Han er mannen bak det suksessrike selskapet Klagehjelp. Samboeren hans, Bodil, arbeider som salgsleder i Klagehjelp og selv om det er litt utenom det vanlige, trives de veldig godt med å jobbe sammen. I debutboken hans, "Oppstarten", som ble utgitt i 2016, kan en lese om arbeidet med å hjelpe DNB-kunder ut av eiendomsfondet DnB NOR Eiendomsinvest. Flaaten er opprinnelig lærerutdannet, men etter et par år som klassestyrer og noen år i et av verdens største IT-selskap, fikk han din debut i finans - det var to år til finanskrisen skulle endre alt. Resten kan en lese om i boken "Oppstarten". Klagehjelp er blitt svertet i mediene helt siden oppstarten og særlig Forbrukerrådet har vært ivrige i å spre negativitet. Flaaten tok et oppgjør med dette i sin andre bok, "Kundene forteller", hvor en kan lese hvordan kundene selv opplevde å få hjelp av Klagehjelp. Deres ord står i sterk kontrast til hva en kan lese i mediene, noe som Flaaten fant interessant nok til å sette seg ved tastaturet.


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Product Details
  • ISBN-13: 9781543033106
  • Publisher: Createspace Independent Publishing Platform
  • Publisher Imprint: Createspace Independent Publishing Platform
  • Height: 203 mm
  • No of Pages: 116
  • Series Title: Norwegian
  • Sub Title: Oppstarten
  • Width: 133 mm
  • ISBN-10: 1543033105
  • Publisher Date: 10 Feb 2017
  • Binding: Paperback
  • Language: Norwegian
  • Returnable: N
  • Spine Width: 6 mm
  • Weight: 127 gr


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