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Juran's Quality Essentials

Juran's Quality Essentials

          
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About the Book

Juran’s Quality Essentials offers succinct, field-tested methods applicable to any industry, from service to manufacturing, and includes realistic timetables of implementation. This unique resource describes three universal quality management methods: 1. designing innovative products and services; 2. creating breakthroughs in current performance; and 3. assuring repeatable and compliant processes.

Reveals how to align quality goals and methods to a company's strategic plan
Provides a transformation model and roadmap
Demonstrates how executive leadership is the key to a company’s quality revolution—and how to make quality happen.
Filled with insider tips for staying adaptable and using a benchmark to sustain performance
Shows how to apply planning, control, and improvement to quality leadership for competitive advantage

About the Author

JOSEPH A. DEFEO is a leading business management consultant and successor to Dr. Juran as President of Juran Institute. JOSEPH M. JURAN was the international thought leader in the quality management field for more than 70 years and continues to be considered the father of modern-day quality management.



Table of Contents:
• Preface • Acknowledgments Chapter 1 Embrace Quality Chapter 2 Three Universal Quality Management Methods Chapter 3 Leadership Role in Creating a Sustainable Culture of Quality Chapter 4 Aligning Quality Goals with the Strategic Plan Chapter 5 Product Innovation Chapter 6 Creating Breakthroughs in Performance Chapter 7 Assuring Repeatable and Compliant Processes Chapter 8 Simplifying Macro Processes with Business Process Management Chapter 9 Benchmarking to Sustain Market Leadership • Index


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Product Details
  • ISBN-13: 9789339214333
  • Publisher: Tata McGraw-Hill Education
  • Binding: Paperback
  • No of Pages: 304
  • ISBN-10: 9339214331
  • Publisher Date: Aug. 2014
  • Language: English

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