How will the data be analyzed and what form will the report take? How will you take your journey map from theory to process to practice? Does any of this matter to business performance? Do you have a well defined customer journey map? What are the implications of customer experience technology?
This best-selling Journey Map self-assessment will make you the dependable Journey Map domain visionary by revealing just what you need to know to be fluent and ready for any Journey Map challenge.
How do I reduce the effort in the Journey Map work to be done to get problems solved? How can I ensure that plans of action include every Journey Map task and that every Journey Map outcome is in place? How will I save time investigating strategic and tactical options and ensuring Journey Map costs are low? How can I deliver tailored Journey Map advice instantly with structured going-forward plans?
There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Journey Map essentials are covered, from every angle: the Journey Map self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Journey Map outcomes are achieved.
Contains extensive criteria grounded in past and current successful projects and activities by experienced Journey Map practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Journey Map are maximized with professional results.
Your purchase includes access details to the Journey Map self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:
- The latest quick edition of the book in PDF
- The latest complete edition of the book in PDF, which criteria correspond to the criteria in...
- The Self-Assessment Excel Dashboard
- Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation
- In-depth and specific Journey Map Checklists
- Project management checklists and templates to assist with implementation
INCLUDES LIFETIME SELF ASSESSMENT UPDATES
Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
