An effective senior manager needs to spend much time talking with insiders and outsiders about vision, strategy, and other major issues to the direction of the organization. A senior leader needs to make the strategic decision for the firm. Skills in conceptualizing, communicating and understanding the perspectives of others are critical for these discussion. A senior manager also needs spend time helping middle managers to define and redefine their roles and to manage conflict because middle managers are often central to the organization's communication networks. Skills in listening, conflict management, negotiating and motivating are important for these activities. On the one hand, Ann only believed Joe, the current manager of the market research group whose suggestions to increase the market analysts salary if she want to increase their speed to finish every marketing research project and reducing the market analysts turnover numbers. She had not enquire other different marketing research managers idea why they can not finish every marketing research project quickly. What the problems are that who are encountered to cause to finish every marketing research project slowly. On the other hand, Ann could not know what the urgent jobs are who ought need to solve. When Joe, the current manager of the market research group told her that the company's intranet has been broken to cause a delay in the completion of an important market analysis. After she had not attempted to find the computer technical staffs to help her to repair intranet during the day and she still to read any email from her office computer during the overtime of the whole day. It proved that her time management is not effective to deal what the jobs are urgent and what the jobs are not urgent to do during the day. If no, how well do you think she will perform better in her new job as head of marketing, if she can work in one time pressure reducing working environment?I think Ann needed to attempt to find computer technical staffs to help her to repair intranet immediately and she ought not spend much time to see email, she ought continue enquire whether intranet had been repaired and the completion of an important market analysis had been sent during the day and she ought not spend much time to discuss to increase salaries matter to market analysts with Joe during the day. Thus, Ann did not know what the duties are needed to handle urgently during the day effectively. The most important, Ann needs to know what kind of job duties who needs to do as she is director of marketing clearly. This marketing research department is an internal department, every project team leader needs to manage and arrange every team member to finish every marketing research project efficiently and effectively. Hence, Ann's main duty ought to assist her every marketing research team to finish every marketing analysis before the due date to avoid to extend time to finish every important marketing analysis in this marketing department. Ann needs to know individual factors, e.g. learning ability, personality, values, motivation and stress and interpersonal factors, e.g. leadership, communication, decision making skill, intra and inter groupdynamic communications will influence her performance in her new job as director of marketing successfully. I think Ann Wood ought to perform as these methods in her new job as head of marketing. However, She could attempt to produce a fair job description, it's an internal part of job evaluation process, grading and salary description, training is focused on elements of a job and how employees can perform better in their job. Aim to produce a reasonable salary to compare market salary level in every specific positions. Job analysis is establishing and defining every position correctly is from the starting point.