11%
Introduction to Employee Service Psychology

Introduction to Employee Service Psychology

          
5
4
3
2
1

Out of Stock


Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Notify me when this book is in stock
Add to Wishlist

About the Book

Staff individual work psychological factorMiller ( 1966) explains psychology means what the science of mental life. Mental life refers to three phenomena: behaviors, thoughts and emotions. However, in any organizations, employees will have any characteristics of work psychology to influence whose performance or behavior in any working environment. For example, when the employee feels stressed, he will feel thoughts and emotion to be negative or poor as well as he also feels fear the he can not finish his tasks to let his supervisor or manager feels unhappy or he will complain his working performance is inefficient, even he will dismiss him on the day or later. Then, his fear emotion will influence he may not cooperate with his other same level of staffs in their team easily. It is one good feeling stresses at work case explains how and why the employee will perform worse or poor level suddenly in any organizations. For another example, when a group of staffs need to make decisions, and the extent to which, a person's attitudes towards particular groups of staffs can influence his or her behavior towards them within the department. The organization's team leaders, e.g. manager, supervisor, CEO, he/she will need have good emotion managing ability and managing ability to perpare how to manage his/her teams to cooperate work together in any teams efficiently. In this high stress working environment, the high stress feeling employee will need to judge how to do his behavior in order to manage his teams work together efficiently daily. Hence, some attention is also paid to defining how situations differ from each other psychologically. The high level leader or CEO position managing staff will need to know the supervisor or manager's personality and psychological characteristics tendency how to influence their behavior, think and feel in certain ways in order to let he/she has more confidence to manage the different departments' managers or supervisors more easily, such as the CEO, the top level leader. So, the top level, CEO needs have good work psychological knowledge to know how to manage his/her middle level, such as mangers, supervisors more easily. Then, he /she may have more confidence to manage whose organization efficiently and effectively. So, when the top level employee, such as CEO can know every middle and low level manager or supervisor individual personality characteristics factor. Then, he/she can increase more confidence to know how to manage each department, each team in low and middle level organization structure more efficiently and effectively.


Best Sellers



Product Details
  • ISBN-13: 9798636468318
  • Publisher: Independently Published
  • Publisher Imprint: Independently Published
  • Height: 254 mm
  • No of Pages: 188
  • Series Title: Organizatonal Behavior
  • Weight: 525 gr
  • ISBN-10: 8636468310
  • Publisher Date: 12 Apr 2020
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Spine Width: 12 mm
  • Width: 203 mm


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
Introduction to Employee Service Psychology
Independently Published -
Introduction to Employee Service Psychology
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Introduction to Employee Service Psychology

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals



    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!