The book provides managers with the most effective ways to use information systems using case studies across a range of industries, including: business, health care, and government not-for profit agencies. The authors examine case studies to highlight new technology and applications including fuzzy logic, neural computing, and hypermedia. Table of contents : Part I IT In The Organization· Information Technology in the Digital Economy· Information Technologies: Concepts and Management· Strategic Information Systems for Competitive AdvantagePART II The Web Revolution· Network Computing: Discovery, Communication, and Collaboration· E-Business and E-Commerce· Mobile, Wireless, and Pervasive ComputingPART III Organizational Applications· Transaction Processing, Functional Applications, CRM, and Integration· Supply Chain Management and Enterprise Resources Planning· Online Planning and Business Process RedesignPART IV Managerial And Decision Support Systems· Knowledge Management· Data Management: Warehousing, Analyzing, Mining, and Visualization· Management Decision Support and Intelligent SystemsPart V Implementing And Managing IT· Information Technology Economics· Building Information Systems· Managing Information Resources and IT Security· Impacts of IT on Individuals, Organizations, and SocietyGlossaryPhoto CreditsGlobal IndexName/Subject Index Market Description : · MIS Managers About Author : Dr. Efraim Turban obtained his MBA and Ph.D. degrees form the University of California, Berkeley. His industry experience includes eight years as an industrial engineer, three of which were spent at General Electric Transformers Plant in Oakland, California. He also has extensive consulting experience to small and large corporations as well as to governments. In his over thirty years of teaching, professor Turban has served as Chaired Professor at Nanyang Technological University in Singapore, and University of Science and Technology, in Hong Kong. He has also taught at UCLA; USC; Simon Fraser University; Lehigh University; California State University; Long Beach; and Florida International University.Dr. Turban was a co-recipient of the 1984/85 National Management Science Award (Artificial Intelligence in Management). In 1997 he received the Distinguished Faculty Scholarly and Creative Achievement Award at California State University, Long Beach.Professor Turban is currently on the faculty of City University of Hong Kong, Department of Information Systems, and Faculty of Business Administration. Professor Turban's current major interest is electronic commerce, strategy, and implementation.Dr. Ephraim McLean obtained his Bachelor of Mechanical Engineering degree from Cornell University in 1958. After brief service in the U.S. Army Ordinance Corps, he worked for Proctor & Gamble Co. for seven years, first in manufacturing management and later as a computer systems analyst. In 1965, he left P&G and entered the Sloan School of Management at the Massachusetts Institute of Technology, obtaining his master's degree in 1967 and his doctorate in 1970.While at MIT, he began an interest in application of computer technology to medicine, working on his dissertation at the Lahey Clinic in Boston. While there, he was instrumental in developing the Lahey Clinic Automated Medical History System. During the same period, he served as an instructor at MIT and also assisted in the preparation of the books The Impact of Computers on Management (MIT Press, 1967); The Impact of Computers on Collective Bargaining (MIT Press, 1969); and Computers in Knowledge-Based Fields (MIT Press, 1970).Dr. McLean left MIT and joined the faculty of the Anderson Graduate School of Management at the University of California, Los Angeles (UCLA) in the winter of 1970. He was the founding Director of the Information Systems Research Program and the first Chairman of the Information Systems area, both within the Anderson Graduate School of Management. In fall 1987, he was named to the George E. Smith Eminent Scholar's Chair at the College of Business Administration at Georgia State University in Atlanta, Georgia.Dr. James C. Wetherbe is Stevenson Chair of Information technology at Texas Tech University as well as Professor of MIS at the University of Minnesota where he directed the MIS Research Center for 20 years. He is internationally known as a dynamic and entertaining speaker, author, and leading authority on the use of computers and information systems to improve organizational performance and competitiveness. He is particularly appreciated for his ability to explain complex technology in straightforward, practical terms that can be strategically applied by both executives and general management.Dr. Wetherbe is the author of 18 highly regarded books and is quoted often in leading business and information systems journals. He