Home > Business & Economics > Business & management > Business communication & presentation > Harness the Power of Exceptional Customer Service: Essential People Skills to Make Profits Soar
5%
Harness the Power of Exceptional Customer Service: Essential People Skills to Make Profits Soar

Harness the Power of Exceptional Customer Service: Essential People Skills to Make Profits Soar

          
5
4
3
2
1

International Edition


Premium quality
Premium quality
Bookswagon upholds the quality by delivering untarnished books. Quality, services and satisfaction are everything for us!
Easy Return
Easy return
Not satisfied with this product! Keep it in original condition and packaging to avail easy return policy.
Certified product
Certified product
First impression is the last impression! Address the book’s certification page, ISBN, publisher’s name, copyright page and print quality.
Secure Checkout
Secure checkout
Security at its finest! Login, browse, purchase and pay, every step is safe and secured.
Money back guarantee
Money-back guarantee:
It’s all about customers! For any kind of bad experience with the product, get your actual amount back after returning the product.
On time delivery
On-time delivery
At your doorstep on time! Get this book delivered without any delay.
Quantity:
Add to Wishlist

About the Book

Maximize Profits with Exceptional Customer Service In today's fast-paced, customer-oriented business environment, people skills are vital for personal and professional success. First impressions-good or bad-last forever. That's why every contact with a consumer makes a world of difference. Discover - Identify the roadblocks sabotaging your ability to elicit customer confidence - Improve your listening skills to identify customer needs and solve problems - Deliver outstanding, personalized service resulting in satisfied customers - Reduce customer-service problems through quality communication - Understand consumers and meet their expectations - Employ nonverbal communication to convey a positive customer-service message - Leverage interactions into opportunities to build customer loyalty - Adjust your communication style to increase your credibility with customers Who benefits from Harness the Power of Exceptional Customer Service? - Customer-service representatives - Salespeople - Supervisors - Upper-level managers - Business owners - Anyone who interfaces with the public Your success depends on your ability to deliver phenomenal customer service. "If you want to transform your business and multiply your profits ... you must put the relationship before the transaction. I know of no more effective author on the subject of interpersonal skills than Gaylyn Williams. "-Paul Strauss, Business Leader and President, WCRT, Chicago, IL "A must read for every person who will interact with customers. A must read for those without prior experience in sales and management.... Of the books, tapes and CDs I have acquired over the past thirty years, Gaylyn has given us what I consider the most powerful tool to date."-Jim Werner, 30-year Business Owner and Speaker, Fort Myers, FL "Good communication skills are an indispensable tool for your success in any business. This series is an absolute essential for every person wanting to maximize their profit potential."-William Bronchick, Attorney, Best-Selling Author, Host of Legalwiz.com, Denver, CO Gaylyn Williams has more than 20 years experience as an international speaker and communication trainer. She is an expert at showing people-just like you-how to upgrade ordinary quality service to extraordinary, world-class customer service. Gaylyn has written 19 books that have been published in 15 languages. She has discovered the secret to help businesses dramatically increase profits by using her powerful communication strategies. Maximize your ability to effectively connect with people to- - Increase productivity - Keep customers longer - Lower sales and marketing costs - Boost profits


Best Sellers



Product Details
  • ISBN-13: 9781483927275
  • Publisher: Createspace Independent Publishing Platform
  • Publisher Imprint: Createspace Independent Publishing Platform
  • Depth: 10
  • Language: English
  • Returnable: N
  • Spine Width: 10 mm
  • Weight: 291 gr
  • ISBN-10: 148392727X
  • Publisher Date: 26 Mar 2013
  • Binding: Paperback
  • Height: 244 mm
  • No of Pages: 176
  • Series Title: English
  • Sub Title: Essential People Skills to Make Profits Soar
  • Width: 170 mm


Similar Products

How would you rate your experience shopping for books on Bookswagon?

Add Photo
Add Photo

Customer Reviews

REVIEWS           
Click Here To Be The First to Review this Product
Harness the Power of Exceptional Customer Service: Essential People Skills to Make Profits Soar
Createspace Independent Publishing Platform -
Harness the Power of Exceptional Customer Service: Essential People Skills to Make Profits Soar
Writing guidlines
We want to publish your review, so please:
  • keep your review on the product. Review's that defame author's character will be rejected.
  • Keep your review focused on the product.
  • Avoid writing about customer service. contact us instead if you have issue requiring immediate attention.
  • Refrain from mentioning competitors or the specific price you paid for the product.
  • Do not include any personally identifiable information, such as full names.

Harness the Power of Exceptional Customer Service: Essential People Skills to Make Profits Soar

Required fields are marked with *

Review Title*
Review
    Add Photo Add up to 6 photos
    Would you recommend this product to a friend?
    Tag this Book
    Read more
    Does your review contain spoilers?
    What type of reader best describes you?
    I agree to the terms & conditions
    You may receive emails regarding this submission. Any emails will include the ability to opt-out of future communications.

    CUSTOMER RATINGS AND REVIEWS AND QUESTIONS AND ANSWERS TERMS OF USE

    These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Bookswagon (the "CRR Service").


    By submitting any content to Bookswagon, you guarantee that:
    • You are the sole author and owner of the intellectual property rights in the content;
    • All "moral rights" that you may have in such content have been voluntarily waived by you;
    • All content that you post is accurate;
    • You are at least 13 years old;
    • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.
    You further agree that you may not submit any content:
    • That is known by you to be false, inaccurate or misleading;
    • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
    • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing, consumer protection, unfair competition, anti-discrimination or false advertising);
    • That is, or may reasonably be considered to be, defamatory, libelous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
    • For which you were compensated or granted any consideration by any unapproved third party;
    • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
    • That contains any computer viruses, worms or other potentially damaging computer programs or files.
    You agree to indemnify and hold Bookswagon (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorneys' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.


    For any content that you submit, you grant Bookswagon a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell, transfer, and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. Additionally,  Bookswagon may transfer or share any personal information that you submit with its third-party service providers, including but not limited to Bazaarvoice, Inc. in accordance with  Privacy Policy


    All content that you submit may be used at Bookswagon's sole discretion. Bookswagon reserves the right to change, condense, withhold publication, remove or delete any content on Bookswagon's website that Bookswagon deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use.  Bookswagon does not guarantee that you will have any recourse through Bookswagon to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Bookswagon reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Bookswagon, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Bookswagon, its agents, subsidiaries, affiliates, partners or third party service providers (including but not limited to Bazaarvoice, Inc.)and their respective directors, officers and employees.

    Accept

    New Arrivals



    Inspired by your browsing history


    Your review has been submitted!

    You've already reviewed this product!