Making your way through life without pain or trauma is almost impossible to do. Life gives us lemons at the most unexpected times. Will you throw them at others, or will you make your own special line of lemonade and use that to create yourself an exciting new life? Choosing how to respond to the pain and trauma of life is within our own control, all we need to do is to learn how and then share those learnings far and wide. If reading this book helps you to change one thing in how you engage with others in the workplace and in your own personal world then I have made my most perfect lemonade. I wrote this book to help you. That it may become a source of reference to guide you and offer solutions during the times that challenge you the most in your workplace. That it may be the foundation for creating better workplaces FREE from HARM. My wish for you is that you will discover something fresh and new, a new perspective, a new point of view. That you will embrace my philosophies and embed them into your workplace. This is a new approach. The HARM model is a model of intention and deliberate focus that will change the landscape of workplace bullying forever. About the Author - Joanne is one of the brightest minds in training, coaching and corporate consulting today, specialising in workplace bullying. She is an author of three books in this series, a key note speaker, corporate trainer, and executive coach. She incorporates 3 key aspects, one being life-transforming skills, professional development programs as well as professional coaching and mentoring for those that are already great and are now seeking excellence in workplace wellness and well-being. For over 20 years' businesses and employees have felt the impact of workplace bullying through litigious action and poor workplace culture, contributing to the reputational damage of so many thriving workplaces. Joanne's energy and expressive approach will energise and challenge behaviours, beliefs and thinking. Joanne's intention is to contribute to the success of thousands of companies and guide tens of thousands of people, inspiring them to take control of their own situation and empower themselves out of bullying cycles. She holds formal qualifications in Training (Certificate IV Training and Assessment), Public Safety (Diploma of Public Safety - Policing) and is a highly skilled facilitator. Joanne is a Member of IAWBH - International Association on Workplace Bullying and Harassment. Joanne's life purpose is to offer unique solutions that both employers and employees can use to drive positive change within their workplaces and their personal lives. She has lived as a victim of workplace bullying, as a survivor of workplace bullying and as an ex-police officer her experiences provide invaluable insight into the systemic culture of bullying, harassment, discrimination and victimisation in the workplace. For those companies that value Honesty, Accountability, Responsibility and Mutual respect for others (HARM), Joanne will lead you through the HARM solution. You just need to be willing to be part of the solution and stop the HARM in the future.