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Evaluating the Practicality of Applying Crosby's 14-step Quality Improvement Programme in a Maltese Micro-Manufacturing Firm

Evaluating the Practicality of Applying Crosby's 14-step Quality Improvement Programme in a Maltese Micro-Manufacturing Firm

          
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About the Book

Master's Thesis from the year 2012 in the subject Business economics - Business Management, Corporate Governance, grade: 80, University of Leicester, course: Master of Business Management - Quality Management, language: English, abstract: Executive Summary Manufacturing companies including a local micro-enterprise - Quality Postform Ltd are persistently facing competitive pressures as a consequence of customers demanding higher quality products. The emergence of Quality Management has been attributed by many researchers and Quality Gurus including Phil Crosby as a strategic imperative for typical organisations to survive within a highly competitive environment. Nevertheless, research carried out throughout the past years is relatively restricted regarding the practicality of micro-manufacturing firms in implementing Crosby's Quality Improvement Programme, which is claimed to be highly beneficial in typical situations. This dissertation seeks to investigate this scenario from both a descriptive and critical perspective towards Quality Postform Ltd. The research provides a critical evaluation of the academic contributions towards the quality management concept. Distinct disputed viewpoints have been identified focusing on Crosby's 14-Step Quality Improvement Programme. From one end of the spectrum, supporters uphold that claimed benefits have been acknowledged. Alternatively, others sustain that in essence a Quality Improvement Programme is counter-productive in terms of its application within Small and Medium sized Enterprises. However the researcher has identified four key pre-requisites in order for micro-firms to effectively implement Crosby's programme. These include: management commitment, the acknowledgement of a quality problem, the organisation's readiness to embrace change together with the suppliers' readiness to support the quality programme. The methodology applied to assess the presence of these four pre-requisites at QPL was to compile primar


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Product Details
  • ISBN-13: 9783656515548
  • Publisher: Grin Publishing
  • Binding: Paperback
  • Language: English
  • Returnable: N
  • Spine Width: 8 mm
  • Width: 148 mm
  • ISBN-10: 3656515549
  • Publisher Date: 21 Oct 2013
  • Height: 210 mm
  • No of Pages: 132
  • Series Title: English
  • Weight: 181 gr


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