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Esplorare l'abbandono e la fidelizzazione dei dipendenti

Esplorare l'abbandono e la fidelizzazione dei dipendenti

          
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About the Book

L'industria del Business Process Outsourcing (BPO) in India sta progredendo con una velocità senza precedenti. Nonostante la sua crescita epocale e il suo brillante futuro, l'industria del BPO ha sperimentato alti tassi di abbandono sin dalla sua nascita. Questo libro è un tentativo completo di esplorare le dimensioni del logorio e della fidelizzazione specifiche di un BPO. Lo studio sistematico e metodico è presentato in due componenti. La prima è l'identificazione e l'esplorazione degli agenti causali dell'abbandono nel settore del BPO in India, che comporta uno studio esaustivo delle caratteristiche personali degli intervistati, l'esplorazione dei fattori alla base dell'abbandono e il confronto di questi fattori tra le varie caratteristiche personali. La seconda è l'identificazione e l'esplorazione dei fattori di retention nel settore del BPO in India, che prevede l'individuazione dei fattori attraverso un'indagine sul campo, il confronto tra le caratteristiche personali e lo sviluppo di un modello di regressione. Il libro è di enorme importanza per gli studiosi che si occupano di ricerca e per gli operatori del settore, in quanto fornisce approfondimenti sui fattori associati all'abbandono del posto di lavoro e fornisce suggerimenti sulla fidelizzazione dei dipendenti.


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Product Details
  • ISBN-13: 9786207584420
  • Publisher: KS Omniscriptum Publishing
  • Publisher Imprint: Edizioni Sapienza
  • Height: 229 mm
  • No of Pages: 232
  • Spine Width: 13 mm
  • Width: 152 mm
  • ISBN-10: 6207584422
  • Publisher Date: 26 May 2024
  • Binding: Paperback
  • Language: Italian
  • Returnable: N
  • Weight: 349 gr


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